Bert Black - AC Heating, Plumbing & Electrical ยท 1 month ago
Generator Technician
Little Rock, Arkansas, United States
Full-time
Onsite
Entry, Mid Level
2+ years expBert Black Service Companies is seeking a Generator Technician to join their team. The role involves inspecting, troubleshooting, and repairing residential and commercial generators while ensuring customer satisfaction and maintaining safety standards.
Real Estate
Responsibilities
Inspect, troubleshoot, and repair residential and commercial generators
Accurately diagnose issues with engines, electrical systems, fuel systems, and controls
Communicate findings and repair options clearly to customers, using written option sheets and photo documentation
Order necessary parts and ensure trucks are fully stocked for scheduled appointments
Process warranty claims and maintain documentation for service calls
Collaborate with service coordinators, supervisors, and other team members to ensure customer satisfaction
Deliver professional customer experiences while protecting and respecting the customer's property
Promote service agreements (Club Memberships) to customers during service calls
Maintain safety standards, cleanliness, and accurate inventory of assigned vehicles and equipment
Qualification
Required
Proven experience as a generator technician or mechanic
Strong knowledge of electrical systems, fuel systems, and engine diagnostics
Ability to read and interpret blueprints, wiring diagrams, and technical manuals
Minimum of 2 years troubleshooting and repairing generator systems
High School diploma or GED required
Valid driver's license and insurability under company policy
Excellent customer service and communication skills
Comfortable working in all weather conditions, confined spaces, and at heights
Physically capable of lifting 50+ lbs., climbing ladders, and maneuvering equipment
Willing to participate in ongoing training and occasional after-hours work
Preferred
Generac and Briggs & Stratton certifications are strongly preferred
Benefits
Full benefits package (medical, dental, vision, etc.)
Paid time off and holidays
Ongoing manufacturer training (Generac, Briggs & Stratton certifications)
Career advancement opportunities
Company-provided vehicle, tools, and equipment
Paid continuing education and personal development
Company
Bert Black - AC Heating, Plumbing & Electrical
Bert Black Service Company is a full service heating, air conditioning, electrical, plumbing and glass business. We service all brands.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
JJ Slayton
Chief Financial Officer
Company data provided by crunchbase