The Destination Knot · 1 month ago
Client Services Coordinator – Remote
The Destination Knot is seeking a detail-oriented and service-focused Client Services Coordinator to support clients with planning assistance and booking coordination. This remote role involves providing excellent customer service and ensuring a smooth travel-related experience for clients.
Leisure Travel & Tourism
Responsibilities
Assist clients with general questions, planning support, and coordination of booking details
Provide excellent customer service through email, phone, and messaging
Support clients with organizing trip preferences, dates, and experience options
Help gather information needed for itineraries, reservations, and service selections
Maintain accurate client and booking notes within our systems
Communicate professionally to ensure a smooth, positive travel-related experience
Stay informed about available destinations, suppliers, and service offerings
Support follow-up, confirmations, and administrative tasks
Work collaboratively with the team to ensure client satisfaction
Qualification
Required
Strong communication and customer service skills
Ability to work remotely and manage your own schedule
Organized, detail-oriented, and comfortable using online tools
Professional, reliable, and self-motivated
Benefits
Comprehensive training and ongoing support
Access to online tools, systems, and resources
Flexible remote schedule
One-on-one guidance to help you grow
Supportive team environment
Company
The Destination Knot
At Destination Knot, we believe love stories deserve the perfect backdrop — and business owners deserve the freedom to create a life they love.
Funding
Current Stage
Early StageCompany data provided by crunchbase