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ChenMed · 5 hours ago

Care Promoter, Specialist Podiatry

Largo, FL

Full-time

Hybrid

New Grad, Entry Level

$20.20/hr - $28.83/hr

ChenMed is transforming healthcare for seniors and changing America’s healthcare for the better. The Care Promoter, Specialist is responsible for performing routine administrative and clinical tasks to support the Specialist PCP and enhance patient experience, while working under physician supervision.

Health CarePrimary and Urgent Care

H1B Sponsor Likely

Responsibilities

Measures and records patient vital signs; records patient interview and medical history

Collaborates with care team to ensure specialist related medical records and consult notes are obtained

Prepares patients for examinations and performs routine screening tests; assists physician with exams; explains treatment procedures and physicians' instructions to patient

Escorts patients to exam rooms and ensures their comfort and well-being prior to leaving

Observes patients and reports any changes in patient conditions to the Specialist, PCP, Clinician, and/or other clinical personnel

Perform non-critical medical and therapeutic procedures based on medical instructions. Collects phlebotomy and other lab specimens; performs basic waived lab tests

Prepares and administers medications; changes dressings, applies bandages, removes sutures and other first aid procedures; uses CPR skills when necessary, all under physician supervision

Upon physician approval and authorization, calls in prescriptions to the pharmacy. Uses communication skills with appropriate medical terminology; and follows appropriate legal and ethical professional conduct; authorized individuals will use the ChenMed Rx system to support physician medication dispensing

Provides health coaching to a defined group of patients to support healthy lifestyle choices. Follows up with coached patients via weekly calls

Catalogs and communicates patient needs to the Specialist, PCP, Clinician, and/or other clinical personnel

Maintains supplies, equipment, stocks and sterilizes instruments; practices OSHA safety standards; performs accurate, legal, and ethical documentation at all times

In partnership with care facilitator team, greets patients and schedules appointments upon check-out

Serves as the gatekeeper for Specialist schedules including, but not limited to ensuring all patients have follow up appointments with PCP and Specialist

Works in conjunction with Care Facilitators to ensure all appointments for the following day are confirmed and all missed appointments are rescheduled appropriately

Works in conjunction with Care Coordinators to ensure Specialist orders are completed and patients scheduled accordingly

Presents patients with customer service survey during check out and escalates if needed for immediate service recovery

Processes patient phone messages, returning calls and routing them to other team members as appropriate; calls patients to obtain and relay pertinent information for the physician

Performs other duties as assigned and modified at manager’s discretion

Qualification

Medical Assistant protocolsInterpersonal skillsCommunication skillsMicrosoft Office SuiteTime managementCustomer serviceBasic phone operationFluency in EnglishDetail-orientedTeam collaborationProblem-solving mindsetCalm under pressure

Required

Strong knowledge of Medical Assistant protocols, terminology, services, standards, policies and procedures

Excellent interpersonal and customer service skills with a heart of compassion and empathy towards our patients and families

Exceptional oral and written communication skills, time management skills and organizational skills

Ability to effectively collaborate and partner with team members, including physicians and other clinicians, market leaders, center managers, nurses, case managers, front desk staff, center managers, and market leaders

Ability to manage complex patients requests from providers

Ability to make some independent workload decisions

Mindset focused on resolving problems for patients and achieving team goals

Skilled in basic phone and computer operation

Must be detail-oriented to ensure accuracy of reports and data

Ability to maintain effective and organized systems to ensure timely patient flow

Ability to act calmly in busy or stressful situations

Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook and Excel plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software

Ability and willingness to travel locally and/or regionally up to 50% of the time to assist in covering other centers, as needed

Spoken and written fluency in English

Benefits

Great compensation

Comprehensive benefits

Career development and advancement opportunities

Great work-life balance

Company

ChenMed

Glassdoor2.9

ChenMed is a full-risk primary care market leader that is transforming healthcare for seniors.

Founded in 1985

Miami, Florida, USA

1001-5000 employees

http://www.chenmed.com/

H1B Sponsorship

ChenMed has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (7)

2024 (4)

2023 (13)

2022 (26)

2021 (31)

2020 (23)