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APG Federal Credit Union · 5 hours ago

Teller I - Harford County

Bel Air, MD

Full-time

Onsite

New Grad, Entry Level

$15.65/hr - $19.56/hr

0+ years exp

APG Federal Credit Union is seeking a Teller I to perform various teller duties under the supervision of branch management. The role involves processing member transactions, providing high-quality member service, and cross-selling credit union products and services while adhering to safety and security policies.

CreditFinanceFinancial Services

Responsibilities

Process a variety of member transactions accurately and efficiently in adherence to credit union policies and regulations such as cashing checks, processing deposits and withdrawals, bond redemption, loan payments, cash advances, transfers and issuing monetary instruments. Set up cash machines and supplies for daily operations

Professionally and courteously greet members and process member transactions in accordance with established credit union procedures and within cash and check authority limits

Enter member transactions into software applications and handle member transactions accurately and within defined limits of Teller Performance Standards to include: Performance expectations; Accuracy guidelines; Check and transaction authority limits

Accurately perform transactions and balance daily activities including: Verifying all work before disbursing to member and repeat transaction to member. Reviewing transaction data to avoid posting inaccurate transactions. Use system in and out cash calculator to record transactions. Communicating questions or problems experienced to supervisor in a timely manner. Adhering to operational policies and procedures

Perform teller and branch settlement activities including: Process night deposit transactions in accordance with established procedures. Verify cash drawer, organize work and complete appropriate tracking logs. Reconcile fee and transaction entries and participate in branch end of day settlement process. Assist in ATM settlement. Protect member sensitive information and identify potential elder abuse, counterfeit bills, fraudulent checks and other scams

Develop and maintain current knowledge of credit union products and services and refer member to appropriate products, services, and/or credit union department or individual as appropriate for member interaction

Meet performance expectations measured outlined in our Teller Performance Standards

Perform other similar or related duties, as directed. Must have a flexible schedule, be able to work Saturday hours and travel to other branch locations

Responsible for completion of applicable training and compliance on federal regulations and APGFCU policies and procedures as related to the duties of this position (Bank Secrecy Act, Information Security as examples, if applicable)

Qualification

Cash handlingCustomer serviceFinancial institution proceduresData entryInterpersonal skillsOral communicationOrganization skillsTeamwork

Required

High School Diploma or equivalent

Minimum six months customer service required

good interpersonal skills

good interaction skills

good organization skills

good oral communication skills

ability to work as part of a team

comfortable in a multi-tasked, fast-paced environment

flexible schedule

ability to work Saturday hours

ability to travel to other branch locations

Preferred

six months of cash handling

Knowledge of financial institution procedures

basic principles of debits and credits

personal computer and software applications

business office equipment

commercial mathematics

data entry

Benefits

Medical and dental (shared expense)

Vision

401(k)

Life and disability insurance

Flexible spending account

Employee assistance program

Referral program

Educational assistance

Holidays

Annual leave

Sick leave

Company

APG Federal Credit Union

APGFCU’s roots go back to 1938 when a group of local pioneers decided to address the savings and borrowing needs of the military families at the Aberdeen Proving Grounds.

Founded in 1938

Aberdeen, Maryland, USA

201-500 employees