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Cogent Communications · 7 hours ago

Field Technician – Washington, DC

Washington, United States

Full-time

Onsite

Mid, Senior Level

$54K/yr - $90K/yr

4+ years exp

Cogent Communications is a global, Tier 1 facilities-based ISP specializing in high-speed Internet access and Ethernet transport services. They are seeking a Field Technician to install and maintain network elements, troubleshoot fiber optic networks, and coordinate with vendors and building managers on network installations.

InternetService IndustryTelecommunications

Responsibilities

Install Network Elements within Cogent Communications locations (Data centers, POPs, Hubs)

Turn-up and test new customer circuits at Cogent Data Centers, carrier neutral datacenters, and multitenant office buildings, document and communicate changes

Maintain, troubleshoot and turn-up fiber optic networks

Ability to work flexible hours based on network maintenance requirements

Respond to and resolve network outages and impairments

Drive the implementation of metro network augmentation and expansion projects

Select, manage and train vendors on network support and construction related activities

Coordinate with building managers and vendors to install network nodes and construct/modify risers within a "Class A" office buildings

Advise field managers and executives on construction project status

Consult with Network Planning and Customer Service Delivery teams to provide Field perspective & expertise to network deployments

Work with AC and DC power systems

Maintain proficiency in current and evolving technological developments in power systems, telecommunications infrastructure, fiber, CWDM and DWDM technologies

Qualification

Telecommunications experienceFiber networksTelecommunications test equipmentVendor managementProject managementAnalytical abilityProblem solvingInterpersonal skillsWritten communicationVerbal communication

Required

Working knowledge of network architectures and telecom infrastructure including fiber networks

Proficiency in the use of telecommunications test equipment: optical power meters (OPM – OLS), OTDR, OSA, Ethernet / IP testers; interpretation of test results

Strong problem solving and trouble shooting skills

High-energy individual with interpersonal skills to work effectively with others, motivate peers, and drive project to completion

Highly developed written and verbal communications skills

Successful project management experience

4-15 years of telecommunications experience with fiber transmission equipment including 3+ years field experience

Experience managing vendors and carriers

Familiarity with Telco operations

Possess sound technical skills, analytical ability, and judgment

Associate's degree or higher in a technical field. Equivalent combination of experience, training and education that may substitute for the degree

Travel 25%

Reside within the greater Richmond, VA region

Benefits

Health

Dental

Vision

Paid Time Off (PTO)

Short and Long Term Disability

Life Insurance

Holidays

Parental Leave

401(k) plan with employer match

Stock options

Employee Assistance Program

Company

Cogent Communications

Glassdoor2.8

Cogent is one of the world's largest Internet Service Providers, delivering high quality Internet, Ethernet and Colocation services to more than 138,025 Enterprise and NetCentric customer connections.

Founded in 1999

Washington, District of Columbia, USA

1001-5000 employees