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Entegra · 1 month ago

Senior Technical Support Manager

US-CA-ANAHEIM

Full-time

Hybrid

Mid, Senior Level

$88K/yr - $162K/yr

5+ years exp

Entegra is seeking a Senior Technical Support Manager to work with the OpEx Soft FM Services framework. The role will provide national support to clients across North American Healthcare, focusing on the dissemination of technical systems and innovative solutions for various services.

Business IntelligencePaymentsProcurement

Comp. & Benefits

Responsibilities

Supports product/products District Managers through the successful dissemination of technical systems, programs, and products

Day to day leadership support of successful dissemination of technical systems, programs, and products of the brand

Provides innovative solutions to our clients that deliver cost and quality solutions

Interprets relevant Sodexo policy and procedures and makes frequent business decisions, often without the benefit of direct guidance

Interfaces with all levels of staff, current and prospective clients, and vendors

Provide service and support to blue button requests

Qualification

Environmental ServicesPatient TransportHealthcare ExperienceService Response CentersHAI PreventionRelationship BuildingLeadership SkillsProblem Solving

Required

Strong hands-on subject matter experience with Environmental Services, Patient Transport, SRC & HAI background

Minimum Education Requirement - Bachelor's Degree or equivalent experience

Minimum Management Experience – 5 years

Minimum Functional Experience – 5 years

Preferred

Background in healthcare ideally

Experience managing multiple locations or business segments

Able to build and foster relationships across Sodexo internally to ensure additional market growth and the promotion of comprehensive solutions offerings to clients

Experience in opening deployments within ES, SRC, PT, Linen Dist. & HAI service lines in a Healthcare Environment

Benefits

Medical, Dental, Vision Care and Wellness Programs

401(k) Plan with Matching Contributions

Paid Time Off and Company Holidays

Career Growth Opportunities and Tuition Reimbursement

Company

Entegra

Entegra is a business performance and procurement services company with bold initiatives, creative solutions and a driven advisory team ready to partner with hospitality-driven businesses to propel them forward and achieve more than ever.

Founded in 1999

Gaithersburg, Maryland, USA

51-200 employees