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HALO Branded Solutions · 1 month ago

Account Associate

United States

Full-time

Remote

Mid Level

$17/hr - $26/hr

3+ years exp

HALO Branded Solutions is a global leader in branded merchandise, uniform programs, and recognition solutions. They are seeking an Account Associate to partner with Account Executives in managing client accounts and projects, requiring strong industry knowledge and client relationship skills.

AdvertisingBrand MarketingBusiness DevelopmentGift CardLogistics

Responsibilities

Develop knowledge of the promotional products industry and the essential questions necessary to understand the full scope of each client request and project

Coordinate and execute multiple projects with varying clients, timelines, priorities, costs, and logistical complexities

Educate and guide Account Executive regarding the company’s order and approval processes, quality standards and production timelines

Produce clear, concise and accurate quotes and presentations using innovative product ideas to support the client’s branding approach and marketing goals

Acquire a foundational knowledge of various manufacturing, production and decoration methods

Learn to implement resourceful sourcing and quoting strategies, balancing the client’s and company’s business needs

Communicate project changes, order timelines and status updates to internal and external stakeholders, ensuring on-time and on-budget delivery while successfully managing and meeting client expectations

Develop an understanding of working with internal teams, including Creative, Import and Compliance, to bolster company and project value to clients

Build strong business relationships with clients, internal resources and vendors

Acquire a solid understanding of vendor pricing and project margin requirements

Maintain accurate and up-to-date records of quotes, orders and art proofs

Generate reports to track open orders and billing progress

Qualification

Corporate marketing experienceMicrosoft applicationsProject managementERP systemsBusiness mathClient serviceInterpersonal communicationDetail orientedOrganizational skillsPositive attitude

Required

Bachelor's degree (BA) in marketing, communications, business or related field, or equivalent combination of experience and education

3+ years of experience in corporate marketing, related industry or project management role required

Experience using Microsoft applications (Word, Excel, Outlook and PowerPoint)

Excellent oral, written and interpersonal communication skills

Knowledge of and experience with basic business math

Detail oriented, exceptional organizational skills and the ability to deliver under deadlines with a high level of accuracy

Strong work ethic that supports working independently, under minimal supervision as well as the ability to work effectively in a collaborative team environment with a dynamic range of people

Ability to handle sensitive situations with tact and well-reasoned judgment

Proven ability to provide outstanding client service

Curious, flexible and good humored with a positive “can do” attitude

Ability to effectively provide, receive and respond positively to constructive feedback

Willing to proactively seek out information, training and other resources needed to facilitate continual professional development necessary to be successful in this position