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Braven · 3 hours ago

Associate Director, Accelerator Operations

Atlanta, GA

Full-time

Hybrid

Senior Level, Lead/Staff

$60K/yr - $74K/yr

4+ years exp

Braven is a national nonprofit that prepares promising college students to secure strong first opportunities after graduation. The Associate Director, Accelerator Operations, will own and evolve systems and processes to ensure consistent and effective implementation of the Accelerator program across all sites, while maintaining high standards of quality and efficiency.

EducationHigher EducationNon Profit

No H1B

Responsibilities

Provide strategic and operational oversight of key Accelerator workstreams to ensure seamless, consistent, and high-quality program delivery across sites

Oversee and continuously improve critical workflows that enable program success, balancing quality, scalability, and user experience

Develop and maintain clear documentation, SOPs, and escalation protocols that guide regional and central users

Facilitate quality assurance practices to monitor fidelity, surface risks, and identify opportunities for continuous improvement

Build and refine tools, templates, and systems that drive efficiency, standardization, and operational excellence across Accelerator functions

Serve as a product owner for one or more operational areas, ensuring systems are well-designed, maintained, and responsive to evolving needs

Track key operational metrics and implement feedback loops to improve process effectiveness and stakeholder experience

Lead onboarding, training, and ongoing capacity-building for teams using Accelerator operational systems

Serve as a thought partner and go-to resource for regional and central staff, providing clarity and troubleshooting support

Develop scalable, self-serve learning resources and guidance to sustain high-quality program delivery as Braven grows

Analyze data, trends, and feedback to identify opportunities for innovation and increased efficiency across Accelerator operations

Collaborate with cross-functional partners (e.g., Systems, Product Ops, Volunteer, and External Affairs) to enhance the user experience and strengthen infrastructure

Contribute to broader Braven initiatives that advance operational excellence and enable long-term growth

Qualification

Program managementOperational systems designData analysisTraining developmentStakeholder managementProject managementOrganizationCollaborationCommunication

Required

Education: Bachelor's degree or equivalent experience

Experience: 4+ years in program, project, or operations management—ideally in education, nonprofit, or similar mission-driven environments

Demonstrated experience designing and implementing scalable operational systems

Excellent organization, prioritization, and project management skills

Strong collaboration and communication abilities, with comfort working cross-functionally

Authorized to work in the U.S

Preferred

Experience building and leading complex operational or programmatic initiatives across multiple sites or stakeholder groups

Experience designing and delivering training across distributed teams that supports operational excellence

Proven ability to analyze, optimize, and scale systems while maintaining program fidelity and quality

Background in one or more of the following domains: stakeholder management, academic operations, or event logistics

Familiarity with CRM, project management, or workflow systems (e.g., Salesforce, Jira, Asana, Airtable, or similar platforms)

Demonstrated commitment to building strong and welcoming cultures that help to develop others

Exemplification of Braven's core values

Experience that has informed your belief in Braven's mission and has prepared you to work with, or for, Braven's student Fellow population

Benefits

Unlimited vacation time in addition to org-wide holidays and week-long shutdowns in July and the end of the calendar year (this is a minimum of 19 days per year)

$25,000 in lifetime Carrot benefits for fertility, family-building, and hormonal health

Match of your 401K contribution up to 5% of your base annual salary, starting your first full month

Coverage of 85% of health insurance premium for employee and dependents

12 weeks of paid parental leave

A one-month paid sabbatical after 4 years on staff