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Trintech · 13 hours ago

Key Account Manager

DFW Metroplex

Full-time

Onsite

Senior Level

5+ years exp

Trintech is looking for a passionate customer-focused Account Manager with a proven record of expanding and retaining customer business through trusted relationships and partnerships. The Account Manager will engage with assigned accounts, striving to be a strategic partner and advisor related to financial transformation initiatives while discovering new opportunities for mutual benefit.

Cloud ComputingConsultingFinanceInformation TechnologyRisk ManagementSaaSSoftware

Diversity & Inclusion

Responsibilities

We are looking for you to exceed both expansion sales quota targets and revenue growth targets

Sales strategies - Develop effective and specific account plans to ensure revenue target delivery and balanced growth. Develop relationships in new and existing customers and demonstrate to drive strategy through the organization

Be a trusted advisor - Establish positive relationships based on knowledge of customer requirements and dedication to value (value of counsel and expertise, value of solutions, value of implementation expertise)

Seek to understands each customer's technology footprint, strategic growth plans, technology strategy and the competitive landscape. Review public information (e.g., new executive appointments, earnings statements, press releases) for the company and its competitors to remain updated on key industry trends and issues impacting the customer

Territory and Account Leadership - Lead account relationships, prospect profiling, and sales cycles. Develop relationships in all accounts to become Trintech advocates

Pipeline planning - Follow a well-adapted approach to maintaining a rolling 4Q pipeline. Keep pipeline through proper CRM hygiene

Pipeline partnerships – Use and collaborate with Customer Success, Product, Support, and Professional services team including Partners and channels to funnel pipeline into the assigned accounts

Keep your customers informed as it relates to the latest product releases and upgrade opportunities

Effectively identify customer needs, engaging technical resources as required

Own renewal transaction process with customer to close renewals timely and effectively - meeting with renewals team, communication and negotiation with customer, contract case discussions and maintaining opportunity notes in SalesForce

Coordinate product updates/upgrades on behalf of the customer

Qualification

Account ManagementSales StrategiesFinancial SystemsMEDDIC Sales QualificationSaaS ExperienceBusiness AcumenDegree in FinanceDegree in AccountingDegree in BusinessTeam CollaborationEffective ListeningProblem SolvingInterpersonal SkillsConflict Management

Required

Minimum 5 to 7+ years with consistent track record of managing fortune 500 account and/or selling into the office of the CFO and/or CIO

Ability to work optimally in a team environment, acting as a liaison with all other organizations within Trintech including Sales, Legal, Professional Services, Engineering, Product, Customer Success and Marketing

Strong business acumen

Effective listener

Excellent problem solving, interpersonal and conflict management skills