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APG Federal Credit Union · 9 hours ago

Inside Mortgage Consultant

Bel Air, MD

Full-time

Hybrid

Entry, Mid Level

$58K/yr - $72K/yr

2+ years exp

APG Federal Credit Union is a community-focused financial institution with over 80 years of experience. The Inside Mortgage Consultant is responsible for meeting annual production targets through the origination of first mortgage and home equity loans, guiding members through the mortgage process, and providing exceptional service throughout the loan lifecycle.

CreditFinanceFinancial Services

Responsibilities

Contact all branch-submitted mortgage referrals within 24-48 hours of receipt, and document activity in lead management system

Guide members through qualification steps and assist with finding the best loan product and program to fit their needs

Review consumer-submitted applications for completeness, quality and regulatory compliance

Monitor pipeline report on a daily basis to track delays and follow up with members who have not submitted their loan paperwork

Act as primary contact for members throughout the loan process

Make introductory calls to realtors in preapproval and purchase-application scenarios and maintain status communication thru closing

Consistently demonstrate exceptional member service, as evidenced by member satisfaction surveys and testimonials

Pursue cross-sell opportunities, including auto, credit card and share accounts

May travel between branches for face-to-face appointments and may attend purchase-loan settlements

Proactively solicit mortgage referrals from all available sources, with a special emphasis on developing relationships with realtors in Harford, Cecil and Baltimore Counties, and Baltimore City

As needed represent the Credit Union at First Time Homebuyer-related Workshops, Realtor Expos, and local housing agency events

Responsible for completion of applicable training and compliance on federal regulations and APGFCU policies and procedures as related to the duties of this position

Qualification

Mortgage sales experienceFinancing optionsReading credit reportsTechnologically proficientDetail orientedProblem solverProfessional demeanorCommunication skillsSelf-motivatedTeam player

Required

Minimum of Associates Degree

Two years of mortgage sales experience or the equivalent of three plus years of lending experience in a related role

Strong interviewing, oral and written communication skills

Technologically proficient with systems, standard office software and other tools

Highly self-motivated with ability to work well in a team environment

Thrives in a fast-paced, constantly changing environment

Analytical - Problem Solver

Detail oriented and organized

Fast and eager learner, and willing to grow

Professional demeanor

May be required to work some nights or weekends

Preferred

Knowledge of Conventional, and Home Equity financing

Knowledge of VA, FHA & Rural Housing financing considered a plus

Experience reading tri-merge credit reports and DU or LP findings

Familiarity with secondary mortgage market underwriting, pricing, operations and requirements

Benefits

Medical and dental (shared expense)

Vision

401(k)

Life and disability insurance

Flexible spending account

Employee assistance program

Referral program

Educational assistance

Holidays

Annual leave

Sick leave

Company

APG Federal Credit Union

APGFCU’s roots go back to 1938 when a group of local pioneers decided to address the savings and borrowing needs of the military families at the Aberdeen Proving Grounds.

Founded in 1938

Aberdeen, Maryland, USA

201-500 employees