Gables Search Group · 1 week ago
Sr. ServiceNow Technical Business Systems Analyst (ITAM)
Reston, VA
Full-time
Hybrid
Senior Level, Lead/Staff
8+ years expGables Search Group is a $1.5B+ global tech leader focused on building a stronger, more secure internet. The Business Systems Analyst, ServiceNow, will enhance the company’s ServiceNow platform and provide functional & technical support to internal business customers.
Human ResourcesRecruitingStaffing Agency
No H1B
U.S. Citizen OnlyHiring Manager
Michael Stuck, JD
Responsibilities
As part of our client’s MIS team, you’ll play a hands-on role shaping and optimizing the company’s ServiceNow platform and related systems that support audit, compliance, and inventory operations
Design and deliver solutions within the ServiceNow platform (mainly Asset Management) — from gathering requirements and managing backlogs to testing and deploying enhancements and integrations
Collaborate across teams and technologies, working with internal stakeholders, vendors, and project teams to integrate COTS/SaaS solutions and drive continuous improvement
Take ownership of discovery and integration infrastructure (ServiceNow, UCMDB, Flexera), managing schedules, mid-servers, credentials, and patterns to ensure system health and data accuracy
Apply analytical and architectural thinking to design scalable, secure, and compliant systems that connect seamlessly with Verisign’s broader technology ecosystem
Ensure quality and maintainability through well-documented processes, strong testing practices, and concise technical communication with senior management
Contribute to continuous improvement, evolving our application platform to meet future growth, security, and operational needs
Qualification
Required
8+ years of IT experience (or 6+ with a master's) with a strong background in ServiceNow modules as an Analyst / Technical Analyst (not just a user)
Strong experience with Software Asset Management (SAM)/ Hardware Asset Management (HAM) / IT Asset Management (ITAM) best practices for both on-prem and SaaS environments
Excellent communication skills, very articulate to gather requirements and present solution designs
Ability to prioritize work and complete projects quickly
Proficiency with unit testing and integration testing
Knowledge of ServiceNow configuration (adding fields, list view items, data policies)
Some working knowledge of RESTful web services, Linux, scripting, and technical audit platforms; strong OS and Web UI understanding as an analyst would be helpful
Exposure to Agile / Scrum methodologies (ideally using Jira, Confluence, or SharePoint) and experience across the full system life cycle
Strong analytical mindset and communication skills—able to translate complex issues into actionable solutions
Bachelor's degree in computer science, Engineering, or Information Technology or a related field
US Citizen/Green Card Holder only. Hiring company is not offering sponsorship at this time
Preferred
Exposure to ITOM preferred
Familiarity with tools like USU, SNOW License Manager, or HP Asset Manager is a plus
Some familiarity with virtualization and containerization technologies such as VMware, AIX, KVM, Docker, and Kubernetes is a plus
Prior work in a SOX environment is highly desirable
Certifications in ServiceNow administration is preferred
Benefits
Stock options
Bonuses
Employee stock purchase plan
Comprehensive benefits
Company
Gables Search Group
Gables Search Group connects professionals with job opportunities in various industries nationwide.
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Michael Stuck, JD
President / CEO
Company data provided by crunchbase