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Treasure Island Hotel & Casino · 2 hours ago

Spa Receptionist

Clark County, NV

Full-time

Onsite

Entry Level

2+ years exp

Treasure Island Hotel & Casino is seeking a Spa Receptionist to provide exceptional customer service to guests. The role involves checking guests in and out, assisting with appointment bookings, and managing cash transactions.

EventsHospitalityHotelMedia and EntertainmentResortsVacation Rental

Responsibilities

Check guests in and out of facility

Assist guests with booking appointments

Provide exceptional customer service and assist guests with questions

Ensure professional and courteous behavior to all guests and employees

Answer a multi-line phone system, assist guests with questions or direct calls to appropriate departments

Handle cash transactions by taking payments for services and for retail transactions

Manage cash till daily and distribute room charge tips to technicians at the end of the day/night

Conduct and handle retail sales

Perform other job related duties

Qualification

Customer service experienceSpa receptionist experienceSpa software knowledgeBilingualMulti-taskingRetail experienceCommunication skills

Required

Must maintain a flexible schedule

Excellent communication skills necessary

Communicate in English both verbally and written

Ability to multi-task and handle a fast-paced work environment

Preferred

Two to five years customer service experience preferred

At least one year of spa receptionist experience preferred

Bilingual a plus

Basic knowledge of spa software preferred

Previous retail experience a plus

Company

Treasure Island Hotel & Casino

Treasure Island - TI Hotel & Casino, a Radisson Hotel is the award winning resort on the Las Vegas Strip featuring Mystère by Cirque du Soleil®, Oleksandra Spa, 11 restaurants, 9 bars and lounges, over 90,000 sq.

Founded in 1993

Las Vegas, Nevada, USA

1001-5000 employees