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Oklahoma State University · 5 hours ago

Recruitment Specialist

Oklahoma City, OK

Full-time

Onsite

Mid Level

$15.52/hr - $16.14/hr

3+ years exp

Oklahoma State University is seeking a Recruitment Specialist to manage student outreach and recruitment efforts. The role involves planning and implementing recruitment programs, assisting prospective students through the admission process, and collaborating with various stakeholders to enhance the institution's visibility and enrollment.

EducationSocial ImpactUniversities

Culture & Values

Responsibilities

Assist prospective students in the college decision-making, application/admission and enrollment process. Communicate information to prospective students and other stakeholders regarding educational/career opportunities, the processes involved with becoming a student, and support resources

Manage the prospective student communication plan. Respond to inquiries from prospective students using, but not limited to, telephone, email, social media platforms, and CRM system

Recruit prospective students by making high school/career technology center visits, attending college fairs and participating in community events where a college recruitment presence is appropriate

Prepare and deliver specialized presentations for target audiences on a variety of topics related to the institution and higher education

Ensure that data related to prospective students is collected, entered and maintained in a manner that effectively supports student relationship management and increases applicant yield

Cultivate relations with high school/career technology center personnel, community organizations and other stakeholders. Serve as a liaison/point of contact to assigned local high schools and community organizations

Serve as lead to recruit populations within an assigned specialty area such as special at-risk populations, concurrent high school, career tech or other diverse populations and lead such initiatives as podcast host, social media events, or grant funded event planning/record keeping. Will provide backup to other activities that other Recruitment Specialists lead as needed

Assist with special events and activities to bring prospective students and other constituent groups to the campus

Coordinates the planning, scheduling and implementation of individualized and group campus visits and tours

Collaborate with other units on campus to develop, implement and assess activities designed to support an integrated marketing and recruitment strategy

Assists with the development of printed marketing materials and management of content on webpages and social media sites

Participates in community and professional organizations as a representative of OSU-OKC when applicable

Provide support for the Admissions Office by assisting with evaluating incoming document and processing applications for admission and occasionally frontline operations

Trains and supervises student employees and volunteers as needed

Assist in campus-wide retention efforts as applicable to this position

Participate in departmental documentation and process improvement efforts, including creation of process libraries, standard operating procedures, determining key performance indicators, etc

Completes all mandatory training and participated in a minimum of two professional development each year

Performs other duties as assigned

Qualification

Recruiting experienceCustomer relationship managementPresentation skillsEvent planningMicrosoft OfficeCustomer serviceInterpersonal skillsProblem-solving skillsOrganizational skillsTeam collaboration

Required

Associate's Bachelor's Degree or equivalent related experience with an Associate Degree. (degree must be conferred on or before agreed upon start date)

Minimum of three years progressively responsible work experience

Experience working in a fast-paced and customer service rich environment

Experience working in both collaborative/team environments and in positions that require individualized work with minimal supervision

Knowledge and experience in recruiting/sales and/or college recruitment

Some experience related to customer relationship management, preferably through the utilization of electronic communication tools

Must have a valid driver's license

Strong interpersonal skills and ability to communicate diplomatically, clearly, and effectively, both verbally and in writing to exchange information, give/receive instructions and respond to inquiries appropriately with all students, faculty, staff and community partners

Ability to develop and deliver a wide variety of presentations to both small and large groups

Exhibit problem-solving skills beyond a set of instructions and adapt to changes when necessary

Ability to handle multiple tasks and prioritize effectively with high degree of accuracy and attention to detail

Experience providing excellent customer service

Ability to think objectively and interpret meaningful themes from quantitative and qualitative data

Ability to make appropriate recommendations based on logical and justifiable reasoning

Demonstrated coordination, planning, and organizational skills

Ability to set goals and reach those goals

Must be adaptable to performing under moderate levels of stress, imposed by frequent deadlines, peak workloads and public/student contact

High degree of initiative to work independently and also collaborate in a team environment

Ability to thrive in a high-paced and dynamic environment

Demonstrated knowledge of office technologies including but not limited to: office computers, fax machines, scanners, internet, Microsoft Office (Word, Excel, Access, PowerPoint, Outlook) and CRM systems. Have an understanding of role in support of campus semester plans

Passion for assisting customers and representing the OSU-OKC and OSU brand with positivity and professionalism

Demonstrated history of ethical and professional behavior