Adtalem Global Education · 11 hours ago
Senior Manager, Quality Assurance
Lisle, IL
Full-time
Hybrid
Mid, Senior Level
$90K/yr - $105K/yr
7+ years expAdtalem Global Education is a national leader in post-secondary education and a leading provider of professional talent to the healthcare industry. The Senior Manager, Quality Assurance is responsible for maintaining the excellence of digital learning products and courses, leading a collaborative team, and ensuring quality assurance standards are met across all digital content and online learning products.
EdTechEducationHigher Education
Responsibilities
Leading the Quality Assurance team of Learning Experience Designers and Instructional Technologists
Collaborating with Product Development teams and academic partners to develop and continuously maintain the quality standards, quality assurance plans, and quality assurance implementation processes to ensure accuracy and effectiveness of digital content and online learning products offered by Adtalem institutions
Providing leadership in writing, revising, and verifying quality standards and test procured for program design and product evaluation to attain quality products in the most economical and efficient way possible
Supervising the formal and informal review of digital content and online learning products by Quality Assurance team members at predetermined points throughout the life cycle of a product
Creating and continuously validating the quality assurance documentation to ensure alignment with institutional partner quality standards, brand promise, and the organization’s mission and vision
Managing internal and external resources to help meet product development standards
Managing and training Digital Learning Solutions staff and contractors and provide ongoing support and feedback to strengthen the knowledge base and competence of the team
Modeling and coaching others in healthy organizational practices, encouraging collaborative problem solving, and inspiring innovation in thinking and in practice
Providing oversight and evaluation of the quality of work being performed by internal staff and external vendors
Designing and leading training and mentoring programs to support the Digital Learning Solutions team
Defining evaluation criteria and metrics to evaluate the effectiveness of training and mentoring programs that support the Digital Learning Solutions Team
Collaborating with Digital Learning Solutions leadership to develop standard processes for analyzing quality of digital content and online learning products
Providing leadership and professional development to all team members on the Quality Assurance team
Performs other duties as assigned
Complies with all policies and standards
Qualification
Required
Bachelor's Degree required
7+ years in educational technology, instructional design, or related field
3+ years management and leadership experience in a professional services setting with internal employees, independent contractors, and/or vendor staff, preferably including digital product design and quality assurance expertise
Proven experience in leading quality assurance initiatives required, preferably for educational curriculum or services
Experience in leading complex change-management initiatives
Ability to develop creative solutions to complex problems and work effectively without clear, concise parameters
Proficient with project management practices and tools
Willingness to explore and apply technologies and automation to day-to-day processes
Ability to lead a large team effectively in achieving the stated goals and objectives set by senior management
Ability to apply contemporary quality assurance practices to ensure high quality digital product content
Ability to effectively present ideas to senior management
Preferred
Master's Degree Preferred
Experience in developing budgets and forecasts and analyzing variances with actual operating results is a plus
Benefits
Health, dental, vision, life and disability insurance
401k Retirement Program + 6% employer match
Participation in Adtalem’s Flexible Time Off (FTO) Policy
12 Paid Holidays
Company
Adtalem Global Education
Adtalem Global Education is a provider of educational services and the parent organization of Advanced Academics
10001+ employees
H1B Sponsorship
Adtalem Global Education has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (32)
2024 (10)
2023 (14)
2022 (16)
2021 (6)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
unknown2019-10-21Acquired
1991-06-28IPO
Leadership Team
Stephen W. Beard
Chairman and CEO
Evan Trent
SVP, Chief Strategy & Transformation Officer
Recent News
thefly.com
2025-12-16
2025-12-16
Company data provided by crunchbase