Head Teller (Waipahu Branch) jobs in United States
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First Hawaiian Bank · 2 months ago

Head Teller (Waipahu Branch)

First Hawaiian Bank is a well-established institution recognized for its commitment to its team and community. They are seeking a customer-focused Head Teller for their Waipahu branch, responsible for providing excellent customer service, processing transactions, and supervising branch operations.

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Responsibilities

Providing stellar customer service while processing customer transactions
Supports bank goals by promoting and referring bank products and services
Assists in the supervision of Branch Tellers and Branch operations

Qualification

Financial services knowledgeSupervisory experienceSales skillsMathematical calculationsCustomer serviceInterpersonal communicationAttention to detailProblem solvingTeam leadership

Required

High school diploma or equivalent required
1 year of experience as an FHB Senior Teller; or
2 years' experience as an FHB Teller and cross-trained to perform supervisor duties; or
1 year experience as a Teller (or equivalent) in another financial institution with two years' supervisory and cashiering experience required
Must be pleasant and tactful when interacting with customers
Good oral and interpersonal communication skills
Attention to detail and ability to use judgment and discretion regarding customer transactions and confidential information
Able to handle confidential matters judiciously
Must be able to perform basic mathematical calculations and balance cash with the assistance of a calculator
Possess sales skills to enhance business development opportunities
Ability to work independently with minimal supervision
Familiar with standard concepts, procedures, and practices in branch operations
Demonstrated ability to lead a team
Ability to work under pressure with multiple deadlines
Ability to problem solve
Ability to resolve complex staff and customer issues/transactions
Exercise good judgement

Preferred

Knowledge of the financial services industry (e.g., retail, mortgage/loans/deposits, and wholesale banking) preferred

Benefits

Comprehensive benefits program

Company

First Hawaiian Bank

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First Hawaiian Bank is a financial institution that provides personal, business, and wealth management services.

Funding

Current Stage
Public Company
Total Funding
unknown
2016-08-03IPO

Leadership Team

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Jamie Moses
Vice Chairman and Chief Financial Officer
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Steve Rodgers
Chief Investment Officer
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Company data provided by crunchbase