MSA - The Safety Company · 4 hours ago
Quality Manager
Pittsfield, NH
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expMSA - The Safety Company is a purpose-driven organization committed to innovation and technology in safety solutions. They are seeking a Quality Manager to develop and maintain a quality management system, lead quality initiatives, and build quality awareness across the organization.
Public Safety
Hiring Manager
Shelly Ingram
Responsibilities
Develop, deploy, and maintain a quality system that includes Quality System Improvement processes and appropriate management review leadership and facilitation, using the MSA’s OS processes and tool box
Through influence and persuasion, drive a culture of continuous improvement by analyzing complex data from multiple sources, identify improvement opportunities, translate results into understandable goals / action items, and drive execution through follow-up and effective communications
Appoint and provide direction to cross-functional teams for implementation of improvement opportunities
Lead quality initiatives and improvement in areas such as: Quality Issues Notification (QN), Corrective and Preventative Action (CAPA), New Product Development quality planning, and Customer complaint process and analytics
Partner with Supply Chain in the consistent execution of standard processes for supplier quality systems, performance as well as a comprehensive supplier development process
Ensures the voice of the customer is an integral part of the strategies and solutions developed for the enterprise
Determine appropriate KPI’s to measure and improve MSA’s quality performance for customers, suppliers, and internal associates. This includes analysis in areas of warranty, issue resolution, cost of poor quality, etc
Provide the leadership and vision to identify, develop and refine Quality processes and measures
Analyze key drivers of performance and identity process gaps that support those drivers
Collaborate with functional personnel to understand key drivers associated to improvement and follow-up to ensure sustainability
Build quality awareness and development across the organization through quality leadership training, new quality leader assimilation, and other programs that enhance the quality culture and competencies
Coordination of cross-regional new product quality requirements, supporting design validation processes
Develop and implement a talent management strategy for Quality and CX through effective recruiting, hiring, retention and development of key skill sets that align with MSA’s core competencies
Qualification
Required
Multi-facility responsibility for the function of Quality
20-25% travel to other sites
Strong knowledge and understanding of ISO9001/TS/ATS and associated industry specific standards, with a track record of leading an organization to successful certification and improvement to the full standards
Strong proficiency in quality standards and system development, including deployment processes
Strong leadership and management skills
Hands-on experience with quality management systems and related tools
Solid knowledge of compliance frameworks and continuous improvement methodologies
Must have ability to effectively develop internal processes to address changes to the external/customer requirements
Have an intrinsic understanding of industrial and customer specific Advanced Quality Planning methods, product validation and approval standards
Strong Continuous Improvement/Lean experience and mindset with demonstrated track record of problem solving
Fabric Inspection
Supplier Management
Data Analysis
Problem-Solving
Attention to Detail
Team Collaboration
Excellent communication and interpersonal skills
Attention to detail and strong analytical skills
Ability to work collaboratively within a team environment
Bachelor's degree in Engineering, technical or relevant discipline, preferably from an ABET-Accredited college or university
Level one: At least 8 years relevant experience
Level two: At least 10 years relevant experience, including a minimum of 2 years experience in direct staff management
MS degree may be substituted for up to 2 years of relevant experience; PhD may be substituted for up to 4 years
Company
MSA - The Safety Company
MSA is a global organization committed to developing, manufacturing, and supplying safety products.
1001-5000 employees
H1B Sponsorship
MSA - The Safety Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (2)
2023 (2)
2021 (2)
2020 (3)
Funding
Current Stage
Late StageLeadership Team
Nish Vartanian
Chairman, President and Chief Executive Officer
William Lambert
Chairman and Chief Executive Officer
Company data provided by crunchbase