Apply on Employer Site

Syneos Health Commercial Solutions · 3 weeks ago

Director, Commercial Insights & Analytics

United States

Full-time

Remote

Director/Executive

$148K/yr - $178K/yr

10+ years exp

Syneos Health Commercial Solutions is a company dedicated to solving commercialization challenges in the healthcare sector. The Director, Commercial Insights & Analytics is responsible for generating business insights to enhance the performance of Deployment Solutions teams, overseeing a team of analysts, and ensuring the delivery of actionable insights and reports for internal and client stakeholders.

Biotechnology

Responsibilities

Client-facing lead for analytics and reporting services from pre-implementation to project shut down, including gathering specifications for metrics and KPIs, report generation, developing/maintaining timelines, working with managers to assign resources, QC, and execute on insight generation activities

Act as a strategic advisor providing direction and executing analytics projects; oversee quality control functions on all deliverables including standard and ad-hoc reports

Lead design of new reporting + analyses initiatives incorporating advanced methods such as machine learning

Oversee and aid business analyst + manager development

Lead team to generate insights on Syneos team impact, effectiveness, activities, trends, and projections regarding performance, efficiencies, and possible improvements

Train analyst team to express business value of insights, reports for both internal stakeholders and clients, as necessary

Prepare and communicate detailed process workflow plan that describe inputs, execution steps and output

Qualification

Pharmaceutical commercial analyticsAnalytical skillsSQLTeam managementPythonRSASExcelCRM systemsVisual analytics platformsMultitaskingClient relationship managementCommunication skillsInterpersonal skillsAttention to detail

Required

Bachelor's Degree, preferably in quantitative area (e.g., statistics, data science) or related field

10+ years of experience in analysis design and execution of U.S. pharmaceutical commercial analytics + reporting projects

5+ years managing teams

Experience translating analysis findings to actionable insights for at least one of the following: pharmaceutical commercial, market access or clinical education, ideally with a mix of sales teams, clinical educators, medical affairs, and market access teams

Strong analytical, mathematical and quantitative skills using one or more tools: e.g., SQL, Python, R, SAS, Excel power user

Good knowledge of CRM systems including but not limited to Salesforce.com, and Veeva

Experience with visual analytics platforms (e.g., PowerBI, Tableau, Qlik) and pharma data sets

Ability to communicate analysis findings effectively with National Business Directors as well as clients in a variety of functional areas such as: sales management, medical affairs, market access, managed care, and brand teams

Strong interpersonal skills with the ability to interact with all levels of employees

Strong attention to detail

Ability to multitask, work under deadlines, manage customer expectations and execute timely deliverables

Excellent oral and written communication skills

Strong client relationship management skills