Burlington Stores, Inc. · 1 month ago
WMS Support Analyst
09103 - DC Savannah
Full-time
Onsite
Mid, Senior Level
$65K/yr - $80K/yr
5+ years expBurlington Stores, Inc. is a rapidly growing brand seeking a Warehouse Management System Support Analyst to provide on-site support at the Savannah Distribution Center. This role focuses on troubleshooting and optimizing warehouse management systems while collaborating with various teams to ensure operational continuity.
ApparelE-CommerceRetail
Responsibilities
Respond to Service Now incidents, ensuring detailed notes are added and specific requests are addressed within a timely manner
Partner with Operations and WMS System Analysts to troubleshoot and optimize operational processes by understanding their connection to system activities
Execute configuration changes in WMOS in multiple DC’s operating on multiple servers, updating configuration log
Monitor Outlook inbox, respond quickly to reported issues and data requests using SQL
Provide on and off hours of warehouse management support as necessary for both East and West Coast operations
Monitor alerts and reports, work with DC Supply Chain to resolve known WMS gaps or issues
Qualification
Required
3+ years of experience supporting Manhattan Associates Warehouse Management for Open Systems (WMOS)
5+ years of experience in a high-volume retail distribution environment
Strong knowledge of WMOS and related warehouse management system functionality, with the ability to support configuration, trouble shooting, and process optimization
Strong research, analytical, and problem-solving skills with the ability to work independently at a high level on all phases of business process design and analysis
Experience working in a fast-paced, dynamic environment with shifting priorities
Solid understanding of supply chain business processes, including Inbound, Outbound, and all DC activities, and how they interrelate
Ability to collaborate across departments, shifts, and distribution centers to elicit, document, and validate business requirements spanning multiple functional areas
Strong communication skills, both written and verbal
Working knowledge of SQL (Oracle) for data analysis and issue resolution
Proficiency in Microsoft Excel, Word, and Outlook
Strong critical thinking, decision-making, and follow-through skills with excellent attention to detail
Ability to multi-task, manage competing priorities, and respond quickly to urgent requests in a constantly changing environment
Demonstrated success as a cross-functional team member who can take initiative with minimal direction
Preferred
BA/BS preferred or 5+ experience in lieu of degree with a progressive track record in distribution, logistics and/or manufacturing environment
Benefits
Medical, dental and vision coverage including life and disability insurance
Paid time off
Paid holidays
401(k) plan
Company
Burlington Stores, Inc.
Burlington Stores, Inc., headquartered in New Jersey, is a nationally recognized off-price retailer.
10001+ employees
H1B Sponsorship
Burlington Stores, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (2)
2023 (7)
2022 (7)
2021 (4)
2020 (4)
Funding
Current Stage
Public CompanyTotal Funding
unknown2013-10-07IPO
2006-01-18Acquired
Leadership Team
Travis Marquette
President, Chief Operating Officer
Durand Guion
Senior Vice President, Fashion Office
Recent News
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-20
Maryland Daily Record
2026-01-16
2026-01-16
Company data provided by crunchbase