Vertex Pharmaceuticals · 9 hours ago
Executive Director, Head of NA Commercial Operations
Boston, MA
Full-time
Hybrid
Director/Executive
$266K/yr - $398K/yr
10+ years expVertex Pharmaceuticals is a global biotechnology company that invests in scientific innovation. The Executive Director, Head of NA Commercial Operations, will lead multiple teams to support the North America Commercial objectives and enhance operational capabilities across various functions.
BiotechnologyHealth CareMedicalPharmaceutical
Responsibilities
Leads 6 distinct functions: Commercial Data Management, Digital Customer Engagement, Field Operations, Marketing Operations, Field Training, and business engagement leads in support of delivering on the North America Commercial objectives across multiple in-line disease areas
Partners with senior leaders across North America Commercial, DTE (IT), HR, Finance, and other key teams to translate business needs into proactive objectives that fuel commercial success
Ensures sales and marketing operational implementation effectiveness and efficiency
Enhances operational capabilities within team to support NA business in identifying opportunities to successfully support the business as a strategic partner
Leads team in supporting existing businesses and new launches for the NA Region including pre- and post-launch activities such as customer field mapping, incentive compensation planning, field force readiness and effectiveness, etc
Understands Vertex business model, multiple disease areas, growth drivers, and supports creation of resourcing recommendations
Identifies future capabilities for novel business models to enable success in new disease areas
Works effectively with Legal, Medical, and Regulatory colleagues to ensure coordination of support in commercial adjacent functions achieve efficient and effective plans
As a people manager within the organization, may have financial accountabilities and human resource responsibilities for assigned staff
Collaborates on ad hoc business cases and other duties as needed
Qualification
Required
Bachelor's Degree in business, finance, quantitative major required
Typically requires 10 years of experience in Commercial Pharmaceutical organization and/or Strategy/Management Consulting or the equivalent combination of education and experience
Strong leadership qualities; demonstrated ability to lead, build and develop direct, indirect and cross-functional teams
Deep working knowledge of US Commercial Pharmaceutical Industry and the role that Commercial Operations plays within the organization
Experience in leading some combination of Field Operations, Digital Marketing, Marketing Operations and Field training teams
Demonstrated ability to develop innovative solutions, understands how to do the research to uncover missing information, and enjoys the challenge of being a solution architect
Leverages relationships, data, analytics and strategic mind-set in all aspects of supporting the NA commercial organization
Work effectively with internal stakeholders, external experts and support partners to assimilate leading insights to ensure in-line brands are successfully supported
Ability to work across disease areas and multiple (5+) Business Units
Demonstrated ability to think strategically and make sound recommendations to internal customers and cross-functional stakeholders
Proven ability to effectively manage ambiguity; can successfully cope with change, shift gears comfortably, decide and act without having the total picture
Exhibits outstanding written and oral communication skills, including the ability to effectively write and deliver presentations to professionals at all levels within Vertex
Excellent interpersonal skills to negotiate internally/externally often at higher levels and beyond
Experience in leading large multi-functional team of Commercial Operations professionals
Prior successful management of vendors and consultants
Experience in working within a matrixed organization
Preferred
Advanced Degree/Masters and/or MBA in related field/majors desirable
Experience with commercial drug launches, preferably in specialty
Benefits
Medical, dental and vision benefits
Generous paid time off (including a week-long company shutdown in the Summer and the Winter)
Educational assistance programs including student loan repayment
A generous commuting subsidy
Matching charitable donations
401(k)
Company
Vertex Pharmaceuticals
Vertex Pharmaceuticals is focused on the discovery and development of small molecule drugs for the treatment of serious diseases.
5001-10000 employees
H1B Sponsorship
Vertex Pharmaceuticals has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (188)
2024 (150)
2023 (111)
2022 (164)
2021 (112)
2020 (80)
Funding
Current Stage
Public CompanyTotal Funding
$657.31MKey Investors
Janssen Belgium
2024-07-10Post Ipo Secondary· $1.11M
2022-05-17Post Ipo Equity· $50M
2009-12-03Post Ipo Equity· $443M
Leadership Team
Reshma Kewalramani
CEO and President
Nina Devlin
Senior Vice President, Chief Communications Officer
Recent News
The Motley Fool
2025-12-30
The Motley Fool
2025-12-28
The Motley Fool
2025-12-27
Company data provided by crunchbase