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Paysafe · 9 hours ago

Lead Development Coordinator

Jacksonville, FL

Full-time

Hybrid

Mid Level

3+ years exp

Paysafe is a leading payments platform focused on enabling seamless transactions for businesses and consumers. They are seeking an experienced Lead Development Coordinator to join their Marketing Operations team, where the primary responsibility will be to qualify potential clients and support the sales process.

Financial ServicesFinTechMobile PaymentsRisk Management

Responsibilities

Achieve a solid understanding of Paysafe’s business as well as great knowledge of the Company’s payment processing solutions, systems, services, and products

Understand a wide array of prospective clients' business models and be able to tailor the conversation to their business and needs

Introduce new prospects to the company in a meaningful, professional manner

Qualify business-to-business leads and refer qualified leads to the relevant sales teams

Reviews, accepts, and rejects sales leads; Including the creation of leads/opportunities in Salesforce

Provide regular reports on lead qualification

Lead qualifiers will also be updating addresses, emails, contact names etc. in the database as calls are being completed

Lead qualifiers are expected to make direct merchant calls and investigate websites

Other supporting activities may be needed to support event, webinar and campaign strategies

Build healthy pipelines through outbound channels including telephone and email as well as qualify inbound leads resulting from demand generation programs, web inquiries, referrals, and events

Discover the customers’/prospects’ business initiatives and develop strategies to maximize selling opportunities

Uncover and qualify ideal customer profile prospects

Account mapping and contact acquisition to ensure we know the right stakeholders

Handover qualified leads to our sales team

Build sales cadences and nurture flows for targets throughout the buying process

Maintain a thorough knowledge of our products and technology, as well as industry trends

Speak to value of our solutions and build credibility and trust with prospects/customers as well as internal and external partners

Provide routine updates to Salesforce.com with account activity and status

Qualification

SalesforceB2B Sales ExperiencePayment Technology KnowledgeCustomer Service ExperienceVerbal Communication SkillsOutbound Phone ExperienceBilingualCustomer CentricWritten Communication SkillsSelf-Starter

Required

Bachelor's degree in Marketing, Business, Communications, or related field, required; or additional experience in lieu of education, required

3+ years of telephone customer service experience, customer-facing or sales experience in B2B environments, preferably in a payment technology-related field

Good knowledge of Salesforce or other CRM tools

Excellent verbal and written communication skills

Effective telephone communication skills

Knowledge of payments an asset

Flexibility in your schedule to support global time zones

Highly motivated and target driven with a proven track record of consistently achieving targets

Results-driven and autonomous individual looking to join a stimulating team

Resourceful with a demonstrated ability to anticipate change and proactively adjust priorities and strategies accordingly

Customer centric – you are able confident and engaging in a customer environment

You are a self-starter who also works well in a team environment

You can thrive in a competitive, extremely fast-paced environment