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Caris Life Sciences · 2 hours ago

Client Billing Associate

Irving, TX

Full-time

Onsite

Entry Level

1+ years exp

Caris Life Sciences is dedicated to transforming cancer care and improving lives through precision medicine. The Client Billing Associate is responsible for charge entry, managing invoicing and collections, and educating clients about billing processes.

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Responsibilities

Adheres to all company policies and procedures

Verifies charges submitted to clients are billed accurately and in accordance to guidelines

Confirms rates and any fee arrangements are reflected for each individual matter

Research and respond to inquiries regarding billing issues and problems

Send monthly client statements based on client preferences

Research credit balances

Call clients to inquire on state of payments

Communicate with other departments, including billing and collections, to ensure seamless financial transactions

Maintains patient confidentiality and complies with HIPAA regulations

Qualification

Medical billing processesInsurance processing knowledgeCPTICD-10 knowledgeCustomer Service skillsMS Office proficiencyCommunication skillsTime management skillsOrganizational skillsTeamwork

Required

High School Diploma or GED equivalent

1-3 years of experience in a customer-facing or front desk role within a professional office environment (e.g., medical, dental, legal, corporate, or similar)

Customer Service & Communication skills – written and verbal

Basic knowledge of Medical billing processes

Basic knowledge of Medicare, Medicaid and commercial insurance guidelines

Basic knowledge in MS Office (Word, Excel, Outlook)

Must be highly organized with attention to detail

Demonstrates solid time management skills and organization

Ability to work with moderate guidance; Proactive, motivated self-starter

Flexibility and proven ability to handle and manage frequent changes effectively and efficiently

Knowledge of insurance processing, guidelines and general laws related to all payers

Basic knowledge of clinical documentation review for alignment with insurance authorization requirements

Basic knowledge of CPT, ICD-10

Meets productivity/performance standards as set forth by management

Preferred

Previous experience with Business-to-Business (B2B) communications

Must possess professionalism, superior organizational skills, communications skills that allow the ability to educate and influence, an unrelenting passion for persistent follow up, and a drive towards problem resolution

Drive for Results (Service, Quality, and Continuous Improvement) – Ensure procedures and processes are in place that will lead to delivery of quality results and continually reassess their effectiveness to achieve continuous improvement

Communication – Proficient verbal and written communication skills. Willingness to share and receive information and ideas from all levels of the organization to achieve the desired results

Teamwork – Commitment to the successful achievement of team and organizational goals through a desire to participate with and help other members of the team

Customer Service Focus – Demonstrate a focus on listening to and understanding client/customer needs and then delighting the client/customer by exceeding service and quality expectations