Guest Service Representative - Substitute jobs in United States
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Tricoci University of Beauty Culture ยท 1 month ago

Guest Service Representative - Substitute

positionHighland, IN
timeContract
remoteOnsite
seniorityNew Grad, Entry Level
money$14/hr - $15/hr

Tricoci University of Beauty Culture is dedicated to providing high-quality beauty education and exceptional service. As a Substitute Guest Service Representative, you will ensure outstanding service during peak times and staff shortages by assisting guests and students with various needs.

Higher Education

Responsibilities

Greet and assist guests and students with a warm and professional demeanor
Handle incoming phone calls and provide accurate information about our programs and services
Schedule and confirm appointments for beauty treatments and consultations
Maintain accurate records of guest interactions and service appointments
Address guest inquiries and concerns promptly and with care
Collaborate effectively with team members to support smooth operations
Perform administrative tasks as needed to enhance the guest experience

Qualification

Customer service experienceCommunication skillsMicrosoft Office SuiteCRM software experienceMultitasking abilityFriendly demeanorOrganizational skills

Required

High school diploma or equivalent
Strong communication skills and a friendly, approachable attitude
Excellent organizational skills and the ability to multitask
Proficiency in Microsoft Office Suite
A positive demeanor and a strong dedication to providing exceptional customer service
Availability for flexible scheduling, including weekdays, evenings, and weekends

Preferred

Previous experience in customer service or a similar role is preferred
Coursework in hospitality or customer service is a plus
Experience with CRM software is beneficial

Benefits

Generous Paid Time Off
401K Plan
Access to Continuing Education Units (CEU) Classes
Complimentary Services at our Student Clinic
Product Discounts
Opportunities for Career Advancement
A Rewarding and Dynamic Work Environment

Company

Tricoci University of Beauty Culture

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Tricoci University of Beauty Culture is the premier provider of fresh and innovative cosmetology, esthetics and barbering education.
dateFounded in 2004
location
Park Ridge, Illinois, USA
people-size201-500 employees
web-link
https://www.tricociuniversity.edu/

Funding

Current Stage
Growth Stage
Total Funding
unknown
2018-09-24Acquired

Leadership Team

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Nate Swanson
Chief Executive Officer
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Recent News

PR Newswire
Chicago Tribune Names Tricoci University of Beauty Culture a Winner of The Chicagoland Top Workplaces 2025 Award
2025-11-11
PR Newswire
Tricoci University of Beauty Culture's Larry Foster Honored with Career Education Review's Top People Changing Career Education Award
2025-10-15
PR Newswire
Tricoci University of Beauty Culture Announces Extended Partnership with Bloomington Career Academy
2025-09-17
Company data provided by crunchbase