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Clayco · 1 day ago

Experience Center Technical Manager

St Louis, MO

Full-time

Onsite

Senior Level

5+ years exp

Clayco is a full-service real estate development firm specializing in various building projects across North America. They are seeking an Experience Center Technical Manager to oversee the operational management of their flagship Experience Center, ensuring optimal performance and a seamless experience for clients and executives through advanced technology and support.

Real Estate

Growth Opportunities

Hiring Manager

Tom Vanasek

Responsibilities

Manage and optimize the Center’s advanced display ecosystem, with a specific focus on direct-view LED walls, control systems, and interactive tools, conducting rigorous daily "flight checks" to ensure the space is always client-ready

Oversee the automated production studio facilities, ensuring lighting, audio, and camera systems are calibrated and ready for diverse filming scenarios

Partner with in-house digital learning, video creators, and content teams to configure the technical environment for podcasts, town halls, and video shoots, ensuring the technology supports the creative vision

Provide high-touch technical support for high-visibility executive meetings, client presentations, and special events, including up to 20% travel for offsite initiatives

Drive the evolution of the space by evaluating emerging technologies and maintaining a roadmap for hardware refreshes and new storytelling capabilities

Administer digital content platforms and project selection systems, ensuring all displayed materials are accurate, up-to-date, and brand-compliant

Train executives and staff on utilizing the space's technology and produce clear operational documentation for self-service tools

Manage relationships with AV integrators and technology vendors to ensure timely updates, strict service levels, and successful project deployments

Qualification

AV/IT operationsLarge-format LED technologyEnterprise AV controlStudio lightingAudio systemsCamera framingSelf-managementCommunication skillsOrganizational skills

Required

5 - 8+ years in AV/IT operations, experience design, or digital media production required

Deep technical expertise in large-format LED display technology (installation, calibration, and maintenance) and enterprise AV control architectures

Working knowledge of studio lighting, audio systems, camera framing, and design aesthetics with the ability to troubleshoot automated production systems

Proven track record of working collaboratively alongside creatives (videographers, designers, etc.) to support content production

Strong executive presence and communication skills with the ability to support C-Suite stakeholders and remain composed under pressure

Ability to evaluate technical issues quickly and implement solutions in time-sensitive environments

Highly motivated self-starter with excellent organizational, time, and self-management skills

Ability to lift up to 50 lbs and comfortable working on ladders/lifts for equipment adjustment required

Benefits

Discretionary Annual Bonus: Subject to company and individual performance.

Comprehensive Benefits Package Including: Medical, dental and vision plans, 401k, generous PTO and paid company holidays, employee assistance program, flexible spending accounts, life insurance, disability coverage, learning & development programs and more!