Rippl · 1 month ago
Network Partnerships Manager (Remote - Digital Healthcare)
Ripplcare is a dynamic company focused on improving dementia care for seniors and their families. The Network Partnerships Manager will develop and manage strategic partnerships to enhance service delivery for the GUIDE program, ensuring compliance and effective collaboration between partners and internal teams.
Elder CareHealth CareHealth DiagnosticsMental Health
Responsibilities
Work with existing partners to onboard new offices as needed and ensure they are set up in CMS (Medicare)
Develop and establish new partnerships to fulfill home care service needs in key locations
Negotiate relationships with potential partners, track the progress of multiple partnership opportunities, manage contracting, and onboard partners to CMS
Manage existing partnerships to address gaps in care, invoice issues, and other partner inquiries, and ensure smooth communication and collaboration between our organizations
Prepare and deliver training materials, webinars, and resources to support partner success
Track service delivery and perform QA to ensure partner Service Level Agreements are met and contract terms are maintained
Maintain partner contact information and service area coverage in systems and databases including Salesforce, and CMS portals
Collaborate with Growth and Partner Success to understand service area needs and identify new partner opportunities
Work closely with the Guide Program Manager to submit partner rosters and ensure proper documentation of service areas
Coordinate with Clinical and Patient Engagement teams to support patient care issues, document standard operating procedures and job aids for internal teams, and support training as needed
Identify and pursue opportunities to improve processes and patient, partner and care team experience
Collaborate with the GUIDE Program Manager to submit and maintain accurate partner rosters and zip code lists for CMS
Oversee partner invoicing, ensuring reconciliation and timely approvals
Support GUIDE functions as necessary to ensure smooth operations and responsiveness to CMS requirements
Develop reporting and analysis to support team functions
Qualification
Required
Bachelor's degree in healthcare administration, business, or a related field
3+ years of experience in partner management, program management, business development, provider relations or healthcare operations
Strong ability to build relationships and manage external partnerships
Excellent organizational and project management skills, with experience in managing data tools and reporting
Strong communication skills, both written and verbal, to facilitate partner meetings, training, and ongoing collaboration
Strong organizational skills and attention to detail, with the ability to manage multiple projects simultaneously
Ability to work flexibly and collaboratively in a fast-paced environment
Preferred
Home care agency experience, familiarity with healthcare partnerships and CMS or Medicare programs is a plus
Benefits
Development, mentoring and training programs designed to help you chart your dream career and make sure you are learning everything you need to know as you gain more responsibility
Fast growth company with opportunities to take on more responsibility or develop into new roles
Flexible work environment and the opportunity to work from home
Competitive compensation
401(k) plan with a company contribution
Medical, Dental and Vision coverage for you and your family
Life insurance and Disability
Remote Work stipend
Generous Paid Time Off
Company
Rippl
Rippl is transforming dementia care through a pioneering new care model that expands access to specialized dementia care, personalized and proactive care plans, and innovative technology.
Funding
Current Stage
Growth StageTotal Funding
$55MKey Investors
Kin Ventures
2024-10-02Series A· $23M
2022-09-28Seed· $32M
Recent News
Business Wire
2025-06-18
MobiHealthNews
2025-01-10
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