Thomas Jefferson Foundation ยท 1 month ago
Office Team Leader
Charlottesville, VA
Full-time
Onsite
Mid LevelThe Thomas Jefferson Foundation is dedicated to preserving Monticello and engaging audiences with the history of Thomas Jefferson. The Office Team Leader will provide leadership and administrative support to the retail team, ensuring effective customer service and inventory management.
BooksMuseums and Historical SitesNon Profit
Responsibilities
Provide leadership to staff including assisting on the sales floor when necessary
Ensure adequate daily cash balances; reconcile cash register drawers and prepare bank deposits. Also, orders change when necessary
Provides various customer service tasks such as answering the phone, answering all correspondence, and processing mail orders, including special orders
Prepares employee availability to assist Store Manager in the preparation of the monthly schedule
Provide clerical support to the Store Manager, Team Leaders, and Retail Associates
Provides training for all Team Leaders on office procedures and cash management practices
Maintains inventory levels with assistance from the Inventory Team Leader including the processing of transfers and inventory adjustments. Keeps the Store Manager informed of any discrepancies or need for resolution
Is aware of necessary inventory replenishment and requests inventory as needed by the Inventory Specialist
Processes end of month cash count
Assists Store Manager with supply needs
This position may require flexibility for after-hours events and special events including the Fourth of July
Qualification
Required
High School diploma required
Knowledge of Customer Service (superior customer service skills)
Knowledge of basic office and clerical procedures
Knowledge of basic arithmetic and accounting principles
Computer skills including PC (Word and Excel), POS system (Shopify)
Ability to handle cash quickly and accurately
Ability to follow oral and written instructions
Ability to interact with and have conversations with unfamiliar people
Ability to perform cash reconciliations
Ability to maintain focus on complex projects in a highly disruptive environment
Knowledge of Thomas Jefferson and Monticello
Must have the ability to multi-task
May require working outside in unpredictable conditions
Must be able to lift twenty-five pounds and stand for an extended period
Preferred
Associates degree preferred
Company
Thomas Jefferson Foundation
Thomas Jefferson Foundation is a non profit foundation that provides education sources and conducting events and exhibitions.
Founded in 1923
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase