Dandy · 1 month ago
Clinical Virtual Training Associate (French/Canada)
Dandy is transforming the dental industry by modernizing practices through technology. The Clinical Virtual Training Associate will lead onboarding and training sessions for new dental practices, ensuring successful adoption of digital workflows and ongoing support for clinicians.
Artificial Intelligence (AI)CADDentalHealth CareIndustrial AutomationLogisticsManufacturingSoftware
Responsibilities
Lead new practices through Dandy’s onboarding program, helping them ramp up quickly and effectively
Deliver engaging training sessions, both virtually and on-site, tailored to the learning styles and structure of each practice
Demonstrate best practices in intraoral scanning and digital workflows, offering hands-on coaching during live sessions
Build credibility and clinical trust that drives confidence and early adoption
Take ownership of each launch, ensuring practices achieve key milestones from day one
Serve as a trusted coach post-launch, helping practices refine workflows and overcome adoption barriers
Monitor early scan quality and deliver clear, constructive feedback to drive technique improvement
Identify gaps in product usage and offer targeted follow-up to close them
Conduct First Case Monitoring sessions to reinforce best practices and ensure order success
Collaborate with Customer Success, Product, and Support teams to share insights and improve the customer journey
Recognize early wins and celebrate progress to build practice confidence and momentum
Qualification
Required
Fluent in English and French
Preferred
Multilingual communication skills are a plus, especially fluency in French (Canadian)
Experience training on digital dental platforms or clinical technologies in a practice environment (iTero or Trios strongly preferred)
Hands-on knowledge of intraoral scanning and digital dental workflows
Excellent teaching and facilitation skills—able to simplify technical concepts and drive behavioral change
Clear, confident communicator with outstanding virtual presentation and interpersonal skills
Customer-first mindset—empathetic, patient, and skilled at building trust remotely
Highly organized and accountable, with a track record of owning outcomes and follow-through
Quick learner, tech-savvy, and adaptable in fast-paced environments
Organized and efficient in managing multiple trainings, follow-ups, and customer touchpoints
Persuasive and supportive coach, skilled in encouraging behavior change and driving adoption
Benefits
Healthcare
Dental
Mental health support
Parental planning resources
Retirement savings options
Generous paid time off
Company
Dandy
More than a dental lab—Dandy is a tech-powered, end-to-end solution delivering high-quality, customized restorations at scale.
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
GreenoaksPrimary Venture Partners
2025-05-02Series D
2022-08-17Series C
2022-01-20Series B
Leadership Team
Recent News
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