Appalachian State University · 1 month ago
Administrative Support Specialist - General Tutoring
Boone, NC
Internship
Onsite
Intern, Entry Level
$19/hr - $23/hr
1+ years expAppalachian State University is seeking an Administrative Support Specialist for their Student Learning Center's general tutoring services. The role involves providing operational and communications support, managing scheduling and attendance, and ensuring a welcoming environment for students and staff.
EducationHigher EducationUniversities
Responsibilities
Support the smooth operation of tutoring services for both in-person and online students
Assist with scheduling, onboarding, and coordination of student employees, including tutors and front desk staff
Manage attendance, time-tracking, and related reporting, ensuring accurate records and timely communication
Respond to tutoring requests and help assess service demand through usage data
Assist with general operations as needed, utilizing relevant service platforms and tools
Foster a welcoming, supportive, and professional learning environment
Provide responsive support and customer service to students, tutors, and staff while maintaining confidentiality and FERPA compliance
Assist with communication workflows, including correspondence, feedback collection, and team documentation
Support promotional and outreach efforts to increase awareness of tutoring services, including class visits, materials, and digital campaigns
Provide general operational support to the Student Learning Center
Actively participate in unit-specific staff meetings and professional development opportunities
Perform other related duties as assigned
Qualification
Required
Graduation from high school and one year of related office and operational management experience; or an equivalent combination of education and experience
Preferred
Not enrolled at Appalachian State University (required)
Prefer work experience related to tutoring services, operational management, customer service, or related fields
Strong interpersonal and communication skills; able to relate to diverse learners and personality types
Highly organized, detail-oriented, and committed to supporting student success
Ability to work independently and collaboratively within a team
Experience supervising, delegating tasks, or supporting student employees is preferred
Company
Appalachian State University
Appalachian State University is a school in Boone.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$0.39MKey Investors
AmeriCorps Public AlliesNorth Carolina Biotechnology Center
2024-07-09Grant· $0.37M
2021-07-30Grant· $0.02M
Leadership Team
Dr. Brandy Bryson
Co-Founder and Leadership Team, Black Male Excellence Initiative
Shawn Bergman
Co-founder and Area Director, Center for Analytic Research and Eduation
Recent News
Government Technology US
2025-07-02
2025-06-05
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