Quest Diagnostics · 5 days ago
Dir, Lab Operations Pittsburgh
Pittsburgh, PA
Full-time
Onsite
Director/Executive
10+ years expQuest Diagnostics is a leading provider of diagnostic information services, and they are seeking a Director of Laboratory Operations to oversee technical lab operations. The successful candidate will manage lab budgets, ensure compliance, and drive operational excellence through strategic initiatives and team leadership.
BiotechnologyHealth CareHealth DiagnosticsInformation ServicesPrecision Medicine
Responsibilities
Develop and implement Lab Ops strategies, plans, and initiatives to improve business operations and drive revenue growth
Oversees daily operations, ensuring quality, safety, and regulatory compliance across the Lab Operations
Manage resource allocation, scheduling and workflow to optimize throughput and minimize downtime
Take full P&L responsibility for Lab operations, including budgeting, cost control and financial performance data to drive decisions and enhance profitability
Drive a culture of innovation, continuous improvement, and operational excellence throughout the Lab Ops organization
Lead the implementation and sustainability of the daily management system across lab departments
Provide technical expertise and guidance to cross-functional teams on process flow improvements
Partner with NLO, Automation team and vendors to evaluate and implement new technologies, systems, and best practices
Work with Human Resources in the areas of hiring, policies and procedure changes, and workman's compensation issues
Ensure open and timely communication between laboratories, Specimen Management, patient services, logistics, IT, client services, sales, marketing and other laboratories within Quest Diagnostics
Management of a team of ~6 direct reports
Monitor turnaround time of all assays by monitoring delivery of samples to the labs and reporting of assays
Work with managers and supervisors to establish preventive measures for delayed reports
Work with Information Technology for changes in software and coordinate lab requirements
Coordinate Quality Assurance activities by reviewing quality measures and survey reports
Support and coordinate customer-driven quality activities in reference laboratory operations and Specimen Management
Provide and collect information from labs to assist Corporate Safety, Medical Administration, Sales and Marketing, and Human Resources
Ensure coordination and implementation of standardization initiatives within the lab
Provide operational support for internalizing new assays/methods validated by R&D
Qualification
Required
A Bachelor's degree in Life science or engineering fields is required
A minimum of ten years of experience in manufacturing operations management in regulated industries, particularly those under FDA or CLIA oversight, with at least five (5) years of demonstrated overall management and P&L responsibilities
Demonstrated success in applying LEAN principles and continuous improvement methodologies
Ability to thrive in a fast-paced, high-pressure environment while maintaining attention to details
Strong strategic planning and organizational skills, with the ability to manage complex, multi-faceted operations
Excellent communication and interpersonal skills, with experience leading cross-functional teams and the ability to influence/sell ideas and concepts to peers and senior management
Up to 25% travel will be required
Preferred
A Master's degree in a Life Science or Business-related field is preferred
Leadership experience in highly automated operations is preferred
Company
Quest Diagnostics
Quest Diagnostics is a clinical laboratory that offers diagnostic testing, services, and information.
10001+ employees
H1B Sponsorship
Quest Diagnostics has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (59)
2024 (38)
2023 (74)
2022 (56)
2021 (49)
2020 (45)
Funding
Current Stage
Public CompanyTotal Funding
$2.6B2024-08-15Post Ipo Debt· $1.85B
2023-10-30Post Ipo Debt· $750M
1996-12-17IPO
Leadership Team
James Davis
Chief Executive Officer and President
Cecilia McKenney
SVP & Chief Human Resources Officer
Recent News
2026-01-09
Company data provided by crunchbase