Office Manager: Sales, Customer Experience, and Employee Operations jobs in United States
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Lawn Doctor ยท 1 month ago

Office Manager: Sales, Customer Experience, and Employee Operations

Lawn Doctor is looking for a dependable and reliable individual to provide exceptional customer service to our lawn care customers. The Office Manager serves as a central point of contact between clients, team members, and leadership to ensure efficient communication and workflow.

Health CareHome and GardenHome ServicesService Industry
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Comp. & Benefits

Responsibilities

Takes inbound call from customers and potential customers
Makes outbound calls to follow up on estimates and ensure customer satisfaction
Sells services over the phone
Maintains customer data records
Manage daily activities of Customer Service Representatives

Qualification

Customer serviceMicrosoft WordMicrosoft ExcelOffice management experienceMultitaskingCommunication skillsOrganizational skillsAttention to detail

Required

Dependable and reliable individual
Exceptional customer service skills
Strong attention to detail
Strong work ethic
Friendly demeanor
Excellent communication skills
Excellent organizational skills
Strong computer skills including Microsoft Word and Excel
Motivated self-starter
Goal-oriented
Hard-working

Preferred

Actual work experience as an office manager or in lawn care

Benefits

Competitive salary
Commission
Benefits

Company

Lawn Doctor

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Lawn Doctor is a consumer service company that offers lawn maintenance, shrub care and pest control services.