The Budd Group · 19 hours ago
Facility Account Manager
Franklin, TN
Full-time
Onsite
Mid LevelThe Budd Group is a company focused on excellence and client satisfaction, seeking a Facility Account Manager to oversee operations at a Class A headquarters campus in Franklin, TN. The role involves managing a team, maintaining client relationships, and ensuring high standards of service delivery.
Building MaintenanceFacilities Support ServicesFacility ManagementJanitorial ServiceLandscaping
Responsibilities
Lead daily janitorial operations for a large Class A commercial building in Franklin
Oversee cleaning services across multiple buildings
Manage a team of about 15 employees
Build strong daily relationships with the client; provide clear, proactive communication
Walk the site throughout the day to ensure cleaning quality, safety, and customer satisfaction
Train team members, support supervisors, and keep the team aligned with current standards (not 'how we used to do it')
Handle admin tasks such as reviewing, inspections, supply ordering, POs, labor tracking, and scheduling
Respond quickly to requests, follow up, and deliver excellent customer service
Identify improvement opportunities and bring fresh ideas to the account
Support occasional evening or night visits for training or project work
Qualification
Required
Previous janitorial or commercial cleaning leadership experience
Experience managing teams in a commercial office or Class A building
Strong communication skills (email, in person, and with clients)
Reliable, punctual, and comfortable with an in-person schedule (no remote work)
Computer literate; able to manage payroll, inspections, reporting, and ordering
Hands-on leader who likes being on the floor, not sitting behind a desk all day
Customer service mindset: able to work with a high-involvement client
Positive attitude, proactive mindset, and desire to grow into a larger operations role
Benefits
Competitive Pay
Monthly car allowance
Professional development and training
Strong growth opportunities (potential path to Operations Manager)
Stable daytime schedule Monday–Friday
PTO - Vacation, Sick Time, 9 Major Holidays, 2 Floating Holidays, and 1 Volunteer day to go serve your community!!
Medical, Dental, and Vision Benefits
Life, Accident, and Disability Insurance
HSA and FSA programs
401(k) - We Match
Career Advancement
Free Online Classes for professional and personal development available to ALL employees
Free Mental Health and Financial Assistance Programs
Pay on Demand + Cash Back rewards program
Classes to learn English or Spanish
Company
The Budd Group
The Budd Group is a facility support company that offers a range of maintenance, cleaning, staffing, janitorial, and landscaping services.
Founded in 1963
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Gerald Chrisco
CFO
Jon Larsen
Chief Operating Officer
Recent News
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