PM Hotel Group ยท 5 hours ago
PBX Operator | Renaissance Harborplace Baltimore Hotel
Baltimore, MD
Part-time
Onsite
New Grad, Entry Level
0+ years expPM Hotel Group is seeking a PBX Operator for the Renaissance Harborplace Baltimore Hotel. The role is crucial for managing hotel communications, including handling calls and coordinating emergency procedures to ensure guest satisfaction.
Hospitality
Responsibilities
Promptly answer telephone calls and greet callers with a positive and clear voice
Receive wake-up call information and input into the automated wake-up system
Act as dispatcher for security, guest services, and property operations associates. Provide timely information via paging system and two-way radios to associates in response to emergencies and guest requests
Redirect calls as needed
Qualification
Required
High School diploma (or equivalent)
Three to six months of customer service experience
Ability to communicate with guests and associates in a professional and positive manner at all times
Benefits
Hotel discounts
F&B discounts
Company
PM Hotel Group
People-first hospitality. At PM Hotel Group every team member is dedicated to delivering memorable guest experiences.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Ethan Kramer
Chief Investment and Development Officer
Kory Davis
CORPORATE DIRECTOR | NEW BUILDS + TRANSITIONS
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