Filtrex Service Group ยท 1 month ago
Service Intern
Filtrex Service Group is a national mechanical contractor focusing on HVAC/R preventive maintenance. They are seeking a motivated and detail-oriented Service Intern to support their service and operations team, providing hands-on experience in service coordination and customer support while accommodating student schedules.
CommercialCustomer ServiceFacilities Support ServicesFacility ManagementHeating Ventilation and Air Conditioning (HVAC)Software
Responsibilities
Assist with scheduling service calls, coordinating technicians, and preparing daily job routes
Support customer communication, including answering inquiries, providing updates, and documenting service details
Help maintain service records, work orders, job status updates, and required documentation
Perform basic administrative tasks such as data entry, filing, and updating internal systems
Aid in tracking parts, equipment, and inventory levels needed for service operations
Observe and support field technicians as needed to gain insight into service procedures and troubleshooting
Assist with reporting, metrics, and weekly service performance summaries
Collaborate with other departments such as Accounting and HR when needed
Complete special projects assigned by service leadership
Qualification
Required
Strong communication and customer service skills
Ability to multitask and stay organized in a fast-paced environment
Proficient in Microsoft Office Suite (Excel, Word, Outlook)
Willingness to learn service industry processes and field operations
Reliable, punctual, and professional
Preferred
Current student or recent graduate in Business, Operations, Engineering, or related field
Benefits
Opportunity for advancement
Training & development
Company
Filtrex Service Group
Filtrex offers the commercial, retail and restaurant industries the HVAC/R asset tracking, maintenance and evaluation solutions.
Funding
Current Stage
Early StageCompany data provided by crunchbase