Customer Training Instructor I jobs in United States
cer-icon
Apply on Employer Site
company-logo

Brightstar Lottery · 23 hours ago

Customer Training Instructor I

Brightstar Lottery is an innovative global leader in the lottery industry, providing secure technology and comprehensive solutions. The Customer Training Instructor I is responsible for supporting lottery sales initiatives through training, marketing research, and relationship building with retailers and lottery officials.

ComputerGamingInformation ServicesInformation TechnologyManufacturing
Hiring Manager
Nick Abely
linkedin

Responsibilities

Conducting marketing research and supporting the development, implementation, and execution of marketing promotions and product training within the assigned region
Serving as a primary liaison between the company, lottery officials, and retailers to ensure effective communication, alignment, and partnership
Developing and delivering training for retailers, lottery representatives, and company staff on equipment operations, systems functionality, and game products
Visiting retailers to promote sales initiatives, strengthen relationships, and support overall business growth
Assisting with field research to identify opportunities, trends, and performance insights that inform business decisions
Supporting the design and rollout of programs aimed at increasing sales and enhancing product performance
Overseeing company gaming activities at marketing fairs, community events, and promotional engagements
Assisting with the implementation of new games and enhancements to existing game portfolios
Participating in the planning, coordination, and execution of new game testing activities
Creating and producing game sales presentations, training materials, and supporting documentation
Attending and contributing to regional and statewide sales meetings, conferences, and training sessions
Maintaining and updating all training documents, reference materials, and instructional guides used by retailers and internal staff
Assisting lottery personnel with retailer troubleshooting, including chronic performance challenges and technical issues
Performing additional projects and duties as assigned to support regional and statewide marketing objectives

Qualification

Marketing researchProduct trainingSales initiativesCommunication skillsRelationship building

Required

Bachelor's degree or equivalent years of experience
2-4 years' experience in a marketing role

Benefits

401(k) Savings Plan with Company contributions
Health, dental, and vision insurance
Life, accident, and disability insurance
Tuition reimbursement
Paid time off
Wellness programs
Identity theft insurance

Company

Brightstar Lottery

twittertwitter
company-logo
Brightstar Lottery is a global gaming company specializing in the design, manufacture, and marketing of electronic gaming.

Funding

Current Stage
Public Company
Total Funding
$1.3B
2025-12-03Post Ipo Debt· $750M
2025-07-01Acquired
2024-09-10Post Ipo Debt· $551.02M

Leadership Team

leader-logo
Fabio Cairoli
Chief Executive Officer, Italy
linkedin
Company data provided by crunchbase