Comprehensive Treatment Centers ยท 9 hours ago
Office Manager- Outpatient OTP
Palm Springs, CA
Full-time
Onsite
Entry, Mid Level
$26.78/hr - $28.11/hr
2+ years expComprehensive Treatment Centers is the leading provider of medication-assisted treatment in the nation, focusing on full-circle care for opioid treatment. The Office Manager will supervise administrative staff, coordinate office activities, and ensure smooth operations of the clinic under the direction of the Clinic Director.
Health CareHospitalMedical
Responsibilities
Administrative supervision, leadership, guidance, and feedback to administrative staff in order to facilitate smooth operations of the clinic while maintaining appropriate coverage, scheduling and training
Establishes, maintains, and retrieves general files for clinic leadership
Manages and coordinates administrative programs and office activities
Develops procedures and policies for office activities and training
May work with Clinic Director to plan community outreach events
May attend staff meeting, take notes and prepare minutes, as required by clinic leadership
Prepares and distributes correspondence, interoffice memorandums, contracts, forms, and reports
May submit purchase orders as required
May assist in monitoring clinical staff credentialing process, including collection of documentation, verification of credentials, and licenses, as directed
May share responsibility for completing insurance information on vehicle accidents and abuse allegations and injuries of patients; and
Perform other duties as assigned
Qualification
Required
High school diploma or GED equivalent required
2+ years of secretarial or administrative experience in a healthcare setting
1+ year of supervisory experience overseeing administrative or billing staff
Experience with medical billing and coding, especially related to substance use treatment and MAT (medication-assisted treatment) services
Familiarity with Medicaid, Medicare, and private insurance billing regulations
Experience using electronic health records (EHR) and billing software systems
Experience supporting audits and ensuring billing compliance
Understanding of HIPAA and 42 CFR Part 2 confidentiality requirements
Ability to ensure compliance with payer requirements and healthcare regulations
Strong knowledge of administrative processes such as file maintenance, patient records management, and office workflow coordination
Proficiency in Microsoft Office (Excel, Word, Outlook) and general computer systems
Ability to analyze billing and operational reports to identify trends or discrepancies
Basic knowledge of HR-related functions (e.g., scheduling, onboarding, timekeeping, performance feedback)
Able to communicate effectively, both verbally and in writing
Strong leadership, training, and staff development abilities
Excellent organizational skills, time management, and attention to detail
Demonstrated problem-solving and conflict resolution skills
Team-oriented mindset with a focus on supporting clinical staff and ensuring smooth day-to-day operations
Maintains discretion and professionalism when handling confidential information
Ability to adapt to changes in healthcare regulations and operational priorities
Preferred
Bachelor's degree in Healthcare Administration or related field
Benefits
Semi-Annual Bonus Program
Medical, Dental, and Vision insurance
Competitive 401(k) plan
Paid vacation and sick time
Opportunity for growth that is second to none in the industry
Company
Comprehensive Treatment Centers
CTC offers medication-assisted treatment and counseling for individuals with opioid use disorders.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase