Apply on Employer Site

Signature Solar · 1 month ago

Sr. Manager of Channel Operations

Dallas, TX, US

Full-time

Onsite

Senior Level

5+ years exp

Signature Solar is a company focused on the solar industry, and they are seeking a Senior Manager of Channel Operations. This role is responsible for overseeing the performance and strategic development of retail and distribution channels, ensuring operational excellence and strong partner relationships.

Renewable EnergyRetailSolar

Responsibilities

Oversee day-to-day operations across all retail and distributor channels, ensuring consistent execution and operational excellence

Monitor channel performance, sales trends, and inventory levels to drive growth and profitability

Implement and refine KPIs, dashboards, and reporting tools to evaluate channel productivity

Serve as the primary operational liaison for reseller and distributor partners to ensure high-quality service and support

Support onboarding, training, and performance reviews for new and existing channel partners

Address partner issues promptly and coordinate with internal teams for effective resolution

Identify operational gaps and lead initiatives to improve order management, fulfillment accuracy, inventory allocation, and logistics efficiency

Standardize best practices across all channels to maintain consistency and operational control

Collaborate with supply chain, procurement, and finance to ensure accurate forecasting and seamless product availability

Work closely with sales leadership to support channel-specific strategies, promotions, and go-to-market initiatives

Coordinate with marketing on channel communications, product launches, promotional calendars, and partner marketing support

Ensure adherence to company policies, regulatory guidelines, and channel partner agreements

Maintain data accuracy across CRM, ERP, and order management systems

Qualification

Channel operationsAnalytical skillsERP/CRM systemsSupply chain managementData visualization toolsProcess improvementCommunication skillsRelationship-buildingCross-functional leadershipProblem-solving