Cambium Learning Group · 1 month ago
Account Manager - Southeast/Mid-Atlantic-2
United States
Full-time
Hybrid
Entry, Mid Level
2+ years expCambium Learning Group is seeking a motivated and strategic Small Account Manager to manage a large portfolio of K–12 district and school accounts, focusing on renewals, expansion, and customer satisfaction. The role involves identifying and closing new business opportunities, developing account plans, and engaging with key stakeholders to drive customer success.
E-LearningEducationPublishing
Responsibilities
Lead the end-to-end renewal process for assigned accounts, ensuring timely and successful contract extensions
Identify and pursue upsell and cross-sell opportunities within existing accounts by understanding evolving district needs
Prospect and close new business opportunities within the territory, particularly in adjacent schools or districts
Develop and execute account plans that align with customer goals and company priorities
Build proven relationships with key decision-makers, including Directors, Curriculum Leaders, and Superintendents
Act as a trusted advisor by understanding customer challenges and reframing solutions to meet their specific needs
Ability to rapidly assess customer engagement and adoption signals to pinpoint readiness for upsell or cross-sell—leveraging data patterns, product usage, and relationship dynamics to time the next move just right
Maintain high-quality sales activity and pipeline hygiene using CRM tools and performance metrics
Partner with Customer Success Managers to ensure smooth onboarding, training, and ongoing support for customers
Prepare and present professional proposals for renewals, expansions, and new business opportunities
Ability to travel 3-4 times a year for key customer events
Qualification
Required
Minimum of a Bachelor's degree or equivalent experience
Experience that demonstrates an aptitude for success in an inside sales position
Excellent understanding of the K–12 education landscape, including funding cycles and decision-making structures
Ability to manage multiple priorities, including renewals, upsells, and new business development
Proven track record of handling a high volume of business through strategic time management and opportunity prioritization to drive results
Excellent communication and presentation skills, with the ability to tailor messaging to different stakeholders
Strategic thinker with a consultative mindset and a passion for solving customer problems
Experience managing a renewal portfolio while also contributing to new business growth
Passion for literacy and educational equity, aligned with our mission to 'create opportunity for every student through the power of literacy'
Ability to travel 3-4 times a year for key customer events
Preferred
Proven track record of 2+ years of success in both new business development and account management roles
Experience within the education technology or services space, literacy/reading products highly preferred
Comfortable with virtual and in-person meetings; willingness to travel occasionally
Ability to articulate strategies used to retain and expand accounts
Benefits
Remote First Work Environment
Reimbursement to help cover the cost of setting up your home or remote office
Company
Cambium Learning Group
Cambium Learning® Group is the educational company focused primarily on serving the needs of at-risk and special student
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2018-10-15Acquired
2009-12-18IPO
Leadership Team
Ashley Andersen Zantop
Chairman and Chief Executive Officer
Barbara Benson
CFO
Recent News
Company data provided by crunchbase