Client Success Partner- Surgical Growth jobs in United States
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Qventus, Inc · 21 hours ago

Client Success Partner- Surgical Growth

Qventus, Inc is leading the transformation of healthcare with innovative solutions that harness machine learning and AI. The Client Success Partner - Surgical Growth will develop relationships with key leaders in hospitals, manage complex projects, and support clients to ensure successful deployment and adoption of perioperative solutions.

AnalyticsArtificial Intelligence (AI)Health CareHospitalMachine Learning
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Manage and grow successful partnerships with one or more nationally leading healthcare provider organizations
Leverage deep functional periop expertise to create and sustain buy-in from core users, executives, and surgeons around workflows and tool adoption
Challenge the status quo at client sites and influence clients to adopt industry-best practices through strong partnership and communication skills
Advocate internally for critical product improvements and collaborate with Product team to implement new solution functionality at live clients
Partner with the Marketing team to establish standard collateral for client training and engagement
Manage cross-functional work to meet contractual commitments and maintain positive relationships for expansion or renewal
Navigate difficult conversations with client executives using clearly presented business cases to effect system-wide change
Lead complex engagements with matrixed teams (clinical, technical, and operational) on both the client side and within Qventus with minimal supervision

Qualification

Healthcare consulting experienceClientAccount ManagementCross-functional collaborationEHR systems familiaritySurgical domain knowledgeAccountabilityChange management experienceCommunication skillsProblem-solving skillsOwnership

Required

4+ years of professional experience at a top healthcare consulting firm or in a client-facing professional services role at a workflow-oriented SaaS company
Polished executive presence with the ability to create compelling value narratives that relate to client perspectives with visually appealing slides and robust data stories
Proven track record of developing and maintaining professional relationships across all levels of a hospital organization, including both facility and system-wide/enterprise settings
Experience collaborating cross functionally with internal and external stakeholders, comfortable with fast-paced environments and evolving client priorities
Client or Account Management experience with complex healthcare organizations built on a foundation of strategic problem solving and value-driven efforts
Ability to understand client business challenges and translate our AI solutions into meaningful operational impact
Passion for maximizing client value and satisfaction, with a strong sense of ownership and accountability for client outcomes
Excitement about the potential of AI to transform healthcare and a desire to be part of that change
Familiarity with EHR systems
Ability to travel up to 50% nationwide

Preferred

Deep understanding of the surgical domain and related hospital operations
Knowledge of the landscape of acute care patient flow processes and solutions
Change management experience

Benefits

Open Paid Time Off
Paid parental leave
Professional development
Wellness and technology stipends
A generous employee referral bonus
Employee stock option awards

Company

Qventus, Inc

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Qventus uses AI to intelligently automate operations across care settings and help health systems achieve the margins needed to achieve their mission of delivering exceptional care to their communities.

H1B Sponsorship

Qventus, Inc has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (1)
2021 (4)

Funding

Current Stage
Late Stage
Total Funding
$203M
Key Investors
Kohlberg Kravis RobertsFroedtert ThedaCare Health
2025-01-13Series D· $85M
2025-01-13Debt Financing· $20M
2022-08-09Corporate Round· $3M

Leadership Team

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Mudit Garg
Founder, CEO
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David Atashroo
Chief Medical Officer
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Company data provided by crunchbase