Concord Hospitality Enterprises · 1 month ago
Sales Coordinator / Executive Administrative Assistant
Wauwatosa, WI
Full-time
Onsite
New Grad, Entry Level
$20/hr - $20/hrConcord Hospitality Enterprises is seeking an energized Sales Coordinator and Executive Administrative Assistant to join their Sales and Marketing Team at Renaissance Milwaukee West. The role involves supporting the Sales and Marketing Department, managing corporate and group business, and assisting the Executive Team with various administrative duties to ensure high levels of customer satisfaction.
HospitalityTourism
Responsibilities
Act as one of the first points of contact for incoming sales calls. Respond in a timely and professional manner to all external clients and internal partners. Deliver clear and concise communication which is representative of Concord Hospitality and the hotel brand via all avenues of communication
Demonstrate excellent time management, self-motivation, proactive planning, and organizationally savvy with a keen focus on detail
Work diligently to complete assigned tasks and responsibilities (including but not limited to assisting with the management of room blocks, reporting, client notification of key dates, group resumes, event orders, billing details, and other integral administrative aspects of the booking or execution of groups and events)
Complete or assist with various aspects of pre-event, main event, and post-event details. Track, detail, and communicate with internal partners and external clients about the particulars of each assigned event and group
Gain knowledge of hotel’s food and beverage products, pricing, presentation, and learn about the hotel’s function space, audio visual, and any other details related to group and event success, as needed
Learn and use digital sales systems and conceptual sales processes (e.g. CI/TY, FSPMS) and understand the hotel’s sales strategies (e.g. rates, fees, budgeted goals, etc.). Implement these tools and resources in order to accomplish individual and team goals and efficiently complete job duties
Prepare for, participate in, and report out at all necessary internal meetings, conference calls, reporting, planning, training, and other communications required (in support of both sales and the Executive Team)
Support General Manager and Executive Team with various administrative tasks including but not limited to compiling reports, attending meetings and documenting meeting notes, maintaining office supplies, and assisting in human resources and accounting tasks
Support Human Resources department as needed (which may include and is not limited to assisting with recruiting campaigns, associate recognition and events, and employee communication)
Act as a liaison to all departments, in support of Executive Team; facilitate cohesion, effective communication, and efficient operations property wide. This may include compiling and disseminating information regarding an important sales or guest relations initiative or employee relations or training initiative (in collaboration with or under the direction of Human Resources)
Maintain confidentiality of proprietary information including information pertaining to guests and coworkers
Work in a unified and collaborative way; one that fosters teamwork. Embody an entrepreneurial spirit that enables one to make the best possible decisions for the hotel and achieve the team’s overall goals
Other duties as required
Qualification
Required
Support and assist the Sales and Marketing Department in managing and maintaining corporate, group, and catering business
Serve as a liaison between all departments
Support the General Manager and Executive Team in various administrative duties
Partner with Executive Team on strategic projects and initiatives, as directed
Provide the highest level of customer satisfaction and support to external clients and internal partners
Act as one of the first points of contact for incoming sales calls
Respond in a timely and professional manner to all external clients and internal partners
Deliver clear and concise communication which is representative of Concord Hospitality and the hotel brand via all avenues of communication
Demonstrate excellent time management, self-motivation, proactive planning, and organizationally savvy with a keen focus on detail
Work diligently to complete assigned tasks and responsibilities
Complete or assist with various aspects of pre-event, main event, and post-event details
Track, detail, and communicate with internal partners and external clients about the particulars of each assigned event and group
Gain knowledge of hotel's food and beverage products, pricing, presentation, and learn about the hotel's function space, audio visual, and any other details related to group and event success, as needed
Learn and use digital sales systems and conceptual sales processes (e.g. CI/TY, FSPMS) and understand the hotel's sales strategies (e.g. rates, fees, budgeted goals, etc.)
Implement these tools and resources in order to accomplish individual and team goals and efficiently complete job duties
Prepare for, participate in, and report out at all necessary internal meetings, conference calls, reporting, planning, training, and other communications required
Support General Manager and Executive Team with various administrative tasks including but not limited to compiling reports, attending meetings and documenting meeting notes, maintaining office supplies, and assisting in human resources and accounting tasks
Support Human Resources department as needed
Act as a liaison to all departments, in support of Executive Team
Maintain confidentiality of proprietary information including information pertaining to guests and coworkers
Work in a unified and collaborative way; one that fosters teamwork
Embody an entrepreneurial spirit that enables one to make the best possible decisions for the hotel and achieve the team's overall goals
Other duties as required
Preferred
Experience in full-service hotel, preferably in Sales or Guest Reception support role
Marriott experience a plus
Flexible availability (including weekends) preferred, as needed
Benefits
Competitive Pay
2 Weeks of Paid Time Off Annually - Begin Accruing Immediately!
7 Paid Holidays
Same-Day Pay Option
Hotel Discounts Worldwide
Comprehensive health, vision, and dental insurance with multiple plan choices to best fit your needs
Flexible Spending Account
Group life insurance (provided by the company)
Short-term disability (provided by the company)
Voluntary life insurance and long-term disability insurance
401(k) with company contribution – free money!
Exclusive discounts on concert tickets, theme park passes, rental cars, and more
Verizon wireless discount
Free parking in structure and easy access to public transportation
Complimentary and discounted food and beverage
Safety shoe discount
Deeply discounted dry clean services
Clean and secure locker room for personal belongings
Personal and professional developmental opportunities; classroom training, online training, and educational assistance program
Company
Concord Hospitality Enterprises
Concord Hospitality Enterprises specializes in the fields of hotel development, third party acquisitions, and hotel revenue management.
Founded in 1985
5001-10000 employees
H1B Sponsorship
Concord Hospitality Enterprises has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Late StageTotal Funding
$16.73M2025-10-28Undisclosed· $9.11M
2018-10-01Acquired
2014-11-10Series Unknown· $7.62M
Leadership Team
Brian Cornell
Chief Information Officer
Recent News
2025-10-01
2025-09-17
The Morning Call
2025-07-15
Company data provided by crunchbase