Memorial Healthcare · 1 month ago
Patient Care Secretary - PCS
Owosso, MI
Full-time
Onsite
New Grad, Entry LevelMemorial Healthcare is a healthcare provider seeking a Patient Care Secretary to support the Emergency Department. The role involves performing receptionist and clerical duties, maintaining patient charts, and facilitating communication within the unit to enhance patient and family experience.
Health CareHospitalMedical
Responsibilities
Receives, greets, and directs patients, visitors, and hospital personnel arriving in or calling the Emergency Department, and refers requests to appropriate hospital personnel
Initiates, assembles and maintains charts for all patients in the department and files diagnostic and laboratory reports in appropriate charts as needed
Maintains adequate quantity of forms, materials, supplies, and equipment inventory
Communicates all pertinent patient care information and general environmental information to the department supervisor/director or other unit staff as appropriate
Upon request, compiles statistical data
Copies and files as requested, including organization of Advanced Directives
Schedules patient procedures where applicable
Attends in-service education programs as assigned and completes mandatory in-services
Demonstrates job related aspects of patient safety to assure a safe environment, safe and effective use of equipment and technology, and decreased risk of potential adverse patient occurrences
Must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of patients served on his/her assigned unit. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the unit's and division's policies and procedures
Demonstrates knowledge of and supports hospital mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality statements, corporate compliance plan, customer service standards, and the code of ethical behavior
Maintain a clean, safe, and functional working environment
Participates in Performance Improvement activities
Assists department supervisor/director with clerical duties as requested
Other duties as assigned
Qualification
Required
Completion of medical terminology course; completion of patient care secretary class at an accredited college, Memorial Healthcare, or equivalent on-the-job experience
Requires level of education necessary to read and interpret physicians' orders and patient charts, perform basic math skills
BLS is required
CPI training required
Demonstrates knowledge and skills necessary to provide care appropriate to the age of patients served on his/her assigned unit
Demonstrates knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs
Demonstrates knowledge of and supports hospital mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality statements, corporate compliance plan, customer service standards, and the code of ethical behavior
Sedentary Work: Frequently required to stand, kneel and crouch. On a daily basis may be required to move about, sit, climb stairs and bend. Is frequently required to lift and carry up to 20 lbs. May be required to push/pull/carry items between 20-100 lbs
Vision: Requires the ability to perceive the nature of objects by the eye. Near acuity: Clarity of vision at 20 inches or less. Midrange Acuity: Clarity of vision at distances of more than 20 inches and less than 20 feet
Motor Coordination: While performing the duties of the job, it is required to regularly perform functions that include using hand and finger movement, handle or feel objects, be able to use tools or equipment that requires reaching with hands and arms
Must be able to travel independently throughout the hospital; access patients/families including areas confined by space and/or equipment
Speaking/Hearing: Ability to give and receive information through speaking and listening
Proficiency using modern office, computer and telephone equipment as used by Memorial Healthcare
Hand-eye coordination and fine motor skills for transcription of orders; ability to communicate via telephone; ability to utilize a computer to enter and retrieve data
Ability to adapt and maintain focus in fast paced, quickly changing or stressful situations
Ability to read and interpret a variety of documents including, but not limited to policies, operating instructions, white papers, regulations, rules and laws
Ability to follow directions and protocols; ability to understand doctors' orders; ability to maintain proper chart organization; ability to keep self and nursing unit organized and prioritize tasks
Able to see for the purpose of reading information received in formats including but not limited to paper, computer, reports, bulletins, updates, manuals
Able to see and hear for work-related purposes
Ability to communicate effectively; ability to read doctors' orders
Ability to interact with co-workers, hospital staff, administration, patients, physicians, the public and all internal and external customers in a professional and effective, courteous and tactful manner, at all times, physically, verbally and in all written and electronic communication
Required to remain calm when adversity is encountered
Open, honest, and tactful communication skills
Ability to work as a team member in all activities
Positive, cooperative and motivated attitude
Preferred
Previous experience preferred, not required
Company
Memorial Healthcare
Memorial Healthcare is a 150-bed hospital and healthcare organization.
Founded in 1921
1001-5000 employees
H1B Sponsorship
Memorial Healthcare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (6)
2023 (3)
2022 (3)
2021 (1)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Brian L. Long
President/CEO
Recent News
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