IT Support Technician Associate (Spring 2026) jobs in United States
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Astranis Space Technologies · 17 hours ago

IT Support Technician Associate (Spring 2026)

Astranis Space Technologies builds advanced satellites for high orbits and is seeking an IT Support Technician Associate. In this role, you will assist with support tickets, perform onboarding tasks, manage inventory, and collaborate with engineering teams to address IT challenges.

AerospaceInternetSatellite CommunicationTelecommunications
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Growth Opportunities
badNo H1BnoteU.S. Citizen Onlynote

Responsibilities

Assist with support tickets and escalate as needed
Perform onboarding and off-boarding tasks for employee lifecycle management including account management and computer provisioning
Help with inventory management
Keep documentation on infrastructure, policies, and procedures up to date
Account management, troubleshooting, and password resets
Assisting with infrastructure upgrades and larger projects
Working closely with our engineering teams to provide support for the development and manufacturing of space hardware
Collaborate with team members to address IT challenges as they arise

Qualification

Customer serviceTroubleshooting techniquesWindowsMacOSLinuxNetwork troubleshootingMicrosoft 365Note-takingAutonomous workHardware replacementTeaching othersCritical thinking

Required

Excellent customer service
Understanding of troubleshooting techniques
Exhibits critical thinking skills
Able to take notes and remember directions
Experience with Windows, MacOS, and/or Linux
Highly motivated with an interest in helping and teaching others
Able to perform duties autonomously without much supervision
U.S. Citizenship, Lawful Permanent Residency, Or Refugee/Asylee Status Required

Preferred

Experience with Network troubleshooting
Experience with Microsoft 365
Familiarity with troubleshooting/updating scripts
Comfortable with replacing hardware in laptops and desktops

Company

Astranis Space Technologies

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Astranis builds low-cost satellites for high orbits. Our first product, MicroGEO, offers the world’s lowest-cost satellite broadband.

Funding

Current Stage
Late Stage
Total Funding
$753.5M
Key Investors
Andreessen HorowitzBlackRockVenrock
2024-07-24Series D· $200M
2023-04-14Series Unknown· $200M
2023-04-14Debt Financing

Leadership Team

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Mark Mesler
Chief Financial Officer
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Ryan McLinko
Cofounder
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Company data provided by crunchbase