Mayo Clinic · 1 month ago
Associate Software Engineer - Remote
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. The Associate Software Engineer is responsible for aiding in the development and maintenance of a technology portfolio, assisting in designing and developing back-end services to support data-centric applications.
BiotechnologyHealth CareHospitalMedicalWellness
Responsibilities
The Associate Software Engineer is responsible for aiding in the development and maintenance of a technology portfolio
Under the guidance of more experienced software engineering team members, the Associate Software Engineer assists in designing and developing back-end services to support data-centric business, clinical, and analytic applications or databases
These applications may involve cloud computing, big data, mobile technologies, data science, data warehousing, or machine learning, using state-of-the-art software development tools and frameworks
The Associate Software Engineer works closely with the engineering, platform, and solutions teams to develop and support applications as required by business and practice
Participation in DevOps, Agile, and continuous development and integration frameworks is expected
The role involves programming in high-level languages and utilizing deployment automation and configuration management tools
Additionally, the Associate Software Engineer contributes to documenting processes and source code and uses system knowledge and prescribed guidelines to troubleshoot, analyze system issues, and propose resolutions
The Associate Software Engineer plays a role in developing secure, scalable, and reliable software and data solutions by collaborating across technology teams, adhering to established technical standards, and applying best practices
Responsibilities include participating in code reviews, supporting delivery processes with an emphasis on quality and system integrity, and communicating effectively with diverse audiences
The role requires an understanding of software and data delivery processes, including fundamental knowledge of security, integrity, auditability, and system recoverability
Continuous learning and staying current with evolving technologies and industry trends is expected
The role may also require providing 24/7 on-call support
Qualification
Required
Bachelor's Degree in Computer Science/Engineering or related field
Or an Associate's degree in Computer Science/Engineering or related field with 1 year of related experience
Or a high school diploma plus 4 years of experience
Completion of a Mayo internship may fulfill the requirement for 1 year of experience
Will consider a bachelor's degree in an unrelated field if accompanied by professional retraining certification
Must possess a strong technical aptitude for designing and implementing software solutions
Ability to take responsibility and accountability for own activities
Possesses ability to multi-task and prioritize issues appropriately
Aids in the evaluation of alternative approaches and may help in presenting recommendations to teams
Evidence of strong communication and organizational skills
May interface with vendor support service groups or other external support teams to ensure proper escalation during outages or periods of degraded system performance
Preferred
Prefer education in or experience with modern development frameworks
Professional software engineering best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
Agile software development techniques
Experience configuring core ServiceNow components, including forms, fields, business rules, client scripts, UI policies, and Flow Designer
Familiarity with major ServiceNow modules such as ITSM, CMDB, CSDM, HRSD, and Employee Center
Ability to translate business requirements into scalable, supportable platform enhancements
Basic understanding of data structures, integrations (REST/SOAP), and data quality practices—especially for CMDB and HR workflows
Awareness of ITIL processes and how they align with ServiceNow functionality
Strong commitment to testing, documentation, and compliance in a regulated healthcare environment
Effective communication and teamwork skills in a large, cross-functional enterprise
Motivation to grow ServiceNow expertise
Ability to collaborate effectively in an agile, team-focused environment
Benefits
Medical: Multiple plan options.
Dental: Delta Dental or reimbursement account for flexible coverage.
Vision: Affordable plan with national network.
Pre-Tax Savings: HSA and FSAs for eligible expenses.
Retirement: Competitive retirement package to secure your future.
Company
Mayo Clinic
MayoClinic is a nonprofit medical practice and medical research group focused on integrated health care, education, and research.
Funding
Current Stage
Late StageTotal Funding
$399.05MKey Investors
The ALS AssociationNational Institute of Neurological Disorders and StrokeAmerican Heart Association
2025-12-04Grant· $0.95M
2024-09-24Grant· $12M
2023-07-26Grant
Recent News
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