JDH · 1 month ago
Trading Assistant
JDH is a family-owned company with deep roots in the agriculture industry, dedicated to connecting people and building relationships. The Trading Assistant role involves supporting commodities traders by managing transactions, contracts, and providing excellent customer service.
Food Production
Responsibilities
Transaction management – Trader Assistant will manage all levels of transactions in regards to shipping tickets, applications to contracts, vouchers, and invoices. Ensure vendors are paid timely. Ensure discounts related to grain quality are accurate
Contract management – Manage all levels of contract application. Reconcile contracts with customers. Monitor past due contracts. Close contracts when fulfilled. Ensure tickets are paid or invoiced on correct contract terms
Order maintenance – Assist Trader with order/schedule maintenance. Provide backup for the order entry desk to ensure deliveries are scheduled correctly. Assist order entry desk with contract application issues
Customer service – Provide courteous, accurate, and timely customer service to customers and suppliers. Assist customers and suppliers with contract reconciliation. Trouble shoot pricing and delivery issues. Provide information as requested by the customer or supplier
May include other duties as assigned
Qualification
Required
Proven understanding of basic accounting principles and transaction management required
High level of detail, multi-tasking, and problem solving
Positive, self-motivated individual with organization, communication, and negotiation skills; commitment to continuous learning
Strong customer service commitment
Ability to analyze and interpret technical procedures
Preferred
Agriculture, truck experience and/or business background strongly preferred
Company
JDH
Founded in 1886, JDH has been a cornerstone in the agricultural industry, committed to growth, innovation and leading with integrity.