World Relief · 1 month ago
Director of Education - 2025521
Memphis, TN
Full-time
Hybrid
Lead/Staff, Director/Executive
5+ years expWorld Relief is a global Christian humanitarian organization seeking a Director of Education to lead adult learning initiatives for immigrants and refugees in Memphis. This role involves strategic leadership, program oversight, and collaboration with various stakeholders to enhance educational offerings and ensure alignment with community needs.
CharityConsultingSocial
Responsibilities
Provide strategic leadership for the Education Department, advancing a vision for adult learning that expands beyond traditional ESL classes to include holistic, multi-channel learning opportunities
Translate the organization’s mission and strategic goals into a cohesive educational strategy aligned with World Relief’s national framework and local community needs
Serve as a member of the WRM Leadership Team, contributing to office-wide planning, culture, and cross-departmental collaboration
Foster a departmental culture characterized by continuous improvement, inclusion, and learner dignity
Hire, supervise and support Education Department staff through coaching, accountability, celebration, and professional development
Collaborate with the Director of National Education Services and participate in the national education community of practice to enhance WRM’s alignment with national standards, leverage shared curriculum resources, and contribute to network-wide learning initiatives
Oversee the full portfolio of adult learning programs, including ESL classes, community workshops, and specialized educational offerings that promote stability, self-sufficiency and inclusion
Lead the project management and launch strategy of WR Memphis’ ConnecTEFL certificate program re-design, working closely with a hired consultant, and engaging the technical and advisory support of the WR National Director of Education, E-learning and Marketing team, WR General Counsel, and WRM leadership to ensure alignment with learning objectives and market needs alignment, quality control, and instructional efficacy to launch in FY26
Ensure high-quality delivery of all programs through evidence-based curriculum, strong instructional practices, and consistent evaluation of learner outcomes
Maintain and modify program policies and procedures for departmental operations
Guide the transition of WRM’s education model from a single-site ESL center to a distributed network of learning opportunities delivered through multiple channels such as: -Onsite offerings led by staff and volunteers at WRM facilities -Offsite offerings delivered in partnership with churches, employers, and community organizations -Digital and hybrid offerings to increase accessibility and flexibility for learners
Collaborate with other department directors to co-design adult learning workshops that support key community integration goals such as digital literacy, financial literacy, civic engagement, workforce readiness, parenting, healthcare navigation, and behavioral health
Recruit contracted classroom instructors and ensure a high standard for instructional content and classroom management that aligns to organizational goals
Work closely with the Marketing & Communications Specialist, Home Office Marketing team, and operations team to promote Connect Language Center products to maximize program revenue
Work closely with external engagement staff to develop and maintain strong partnerships with education institutions, employers, faith communities, nonprofits, and local government agencies to expand educational reach and impact
Collaborate with the Church & Community Engagement Department to mobilize, equip and engage volunteer instructors, workshop facilitators, conversational English partners, learning mentors and church partners to build the capacity and impact of Education programs
Represent WRM in local coalitions, education networks, and community events to strengthen collective efforts supporting newcomer integration
Ensure curricula and methodologies used by WRM align with proven, evidence-based models
Oversee departmental budgeting, forecasting, and fiscal accountability in collaboration with the Finance & Operations team
Ensure that all programs meet or exceed funder requirements and internal performance metrics
Contribute to the diversification of funding streams through earned revenue, grants, and partnerships that support education initiatives
Support grant proposal development, compliance reporting, and data collection related to education programming outcomes
Ensure operational excellence in scheduling, student enrollment and retention, data management, and resource allocation across all delivery channels
Establish clear metrics to evaluate program effectiveness and participant outcomes across ESL and adult learning programs while also providing leadership as a focal point for WRM around the implementation and execution of WR national DMEAL strategies
Review program data regularly with staff to identify strengths, gaps, opportunities for improvement, and successes to celebrate
Contribute to organizational learning by sharing success stories, evaluation data, and program insights with WRM leadership and the national Economic Empowerment team
Ensure departmental participation in internal and external monitoring, audits, and evaluation processes
Qualification
Required
Mature and personal Christian faith
Committed to the mission, vision, and values of World Relief
Desire to serve and empower the Church to impact vulnerable communities
Able to affirm and/or acknowledge World Relief's Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
Bachelor's degree required; graduate degree in education, nonprofit management, TESOL, or related field preferred
Minimum of five years of experience in adult education, workforce development, or community-based education leadership
Experience working cross-culturally and in partnership with immigrant or refugee communities
Strong leadership and team-building skills with experience supervising and developing staff
Demonstrated ability to design, implement, and evaluate ESL and adult education programs
Proven ability to think strategically while managing operational details effectively
Excellent communication and interpersonal skills with cross-cultural competency
Experience cultivating partnerships and mobilizing volunteers in diverse community contexts
Business acumen and comfort with budget management, forecasting, performance tracking, and desire to lead collaborative marketing conversations that yield results
Commitment to learner-centered, trauma-informed, strengths-based, and culturally responsive educational practices
Proficiency with Microsoft Office Suite
Preferred
Familiarity with learning management systems and digital learning tools preferred
Bilingual or multilingual ability preferred but not required
Valid driver's license and clean driving record/Driving preferred
Benefits
Competitive benefits package
Employee discount program
Gold-level Cigna Healthy Workforce Designation
Company
World Relief
World Relief is a global and humanitarian organization that provides immigration, legal and empowerment services.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$0.17MKey Investors
Basic Needs Giving PartnershipDuPage Foundation
2025-01-17Grant· $0.05M
2023-07-18Grant· $0.12M
Leadership Team
Myal Greene
President & CEO
Alexis Brown, PhD
Chief People Officer
Recent News
North Park University
2025-10-06
2025-03-13
Company data provided by crunchbase