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Informa Markets · 18 hours ago

Retail Relations Specialist - PROJECT

Santa Monica, CA

Full-time

Hybrid

Entry, Mid Level

$65K/yr - $70K/yr

2+ years exp

Informa Markets is a division within Informa that creates global platforms for industries, organizing over 500 large-scale events. The Retail Relations Specialist will build and maintain relationships with menswear retailers to drive attendance at events, engaging in market research and collaboration with various teams to enhance retailer participation.

Business DevelopmentEvent ManagementEventsProfessional NetworkingTrade Shows

Responsibilities

You'll research and identify new retail targets by analyzing market trends, key industry players, and emerging categories

Actively engage with retailers to secure their attendance at events

Build and strengthen relationships with key retailers across various market segments and tiers

Maintain proactive communication with existing and prospective retailers through phone, email, and in-person meetings

Address retailer inquiries and provide solutions related to event details, registration, and logistics

Leverage an existing portfolio of industry relationships to enhance outreach and engagement

Collaborate with Events, Marketing, and PR teams to develop and deliver targeted retail messaging and promotional materials

Provide retailers with up-to-date event details, including brand listings, hotel rates, and show schedules

Qualify prospective retailers and guide them through the event registration process

Utilize Salesforce to track, update, and analyze retailer data, generating insights for sales and marketing teams

Ensure retailer contact information is accurate and regularly updated in the database

Prepare reports and analytics on retailer engagement, event attendance, and campaign effectiveness

Assist in managing VIP and buyer programs in collaboration with cross-functional teams

Support event execution, including on-site coordination of retail programs and experiences

Facilitate matchmaking between retailers and brands to foster long-term business relationships

Provide personalized concierge services to VIP retailers to ensure a premium event experience

Source and qualify weekly leads to identify new retail prospects

Develop and execute targeted retail campaigns to drive attendance and engagement

Continuously enhance retailer engagement through strategic outreach and relationship management

Qualification

Fashion industry knowledgeSales skillsRelationship-building skillsMicrosoft ExcelCustomer service orientationProactive approachVerbal communicationWritten communicationOrganizational skillsTime-management skillsTeam collaborationSelf-starter

Required

Bachelor's degree in business administration, Fashion Buying/Merchandising, or a related field (or equivalent professional experience)

2-4 years showroom experience, or a related role in the fashion industry

Strong understanding of the fashion industry and retail landscape

Proven track record of relationship-building and sales skills, ideally within the fashion or retail sector

Exceptional interpersonal and relationship-building abilities

Strong customer service orientation with excellent verbal and written communication skills

Detail-oriented, creative, and innovative thinker with a proactive approach

Strong organizational and time-management skills, with the ability to prioritize effectively

Self-starter who thrives in a team environment and can work independently when needed

Proficiency in Microsoft Excel, Word, and PowerPoint

Existing relationships with key retailers are a must

Ability to travel up to 30% of the time

Benefits

Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment

Broader impact: take up to four days per year to volunteer, with charity match funding available too

Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves

Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year

Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount

Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more

Recognition for great work, with global awards and kudos programs

As an international company, the chance to collaborate with teams around the world