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Hyundai Capital America · 1 month ago

Integration Platform Operations Manager

United States-California-Irvine

Full-time

Onsite

Senior Level

$100K/yr - $155K/yr

5+ years exp

Hyundai Capital America is a financial services company that offers a range of financing products for Hyundai, Genesis, and Kia customers. The Integration Platform Operations Manager will oversee the operational performance and governance of the organization's integration and middleware ecosystem, ensuring efficient and secure operations that align with business objectives.

Financial Services

H1B Sponsor Likely

Responsibilities

Own and govern integration platforms (TIBCO, Control-M, Informatica) including operational lifecycle management, SLA adherence, performance tuning, capacity planning, and standardization of integration frameworks and patterns

Oversee API, middleware, and data integration operations, managing TIBCO BW/BWCE/Mashery environments, Informatica ETL pipelines, and Control-M job scheduling (dependencies, calendars, throughput, job failure management)

Lead daily operational support (L1/L2/L3) across ESB, ETL, and scheduling platforms—driving incident management, RCA, ITIL compliance (Change/Incident/Problem/Release), audit/security readiness, and planning for go-lives, deployments, and hypercare

Drive monitoring, observability, and SRE practices by implementing Dynatrace/Prometheus/Grafana dashboards, automating alerting and runbooks, reducing MTTR, and improving reliability and platform health

Ensure platform security and compliance, managing RBAC, OAuth/mTLS, cert/token rotation, vulnerability remediation, patching, platform hardening, and adherence to InfoSec and regulatory controls

Provide release, environment, and stakeholder leadership, overseeing CI/CD workflows, configuration management, HA/DR planning, vendor coordination, cross-team collaboration, and maintaining operational documentation, reports, and governance artifacts

Qualification

TIBCO BusinessWorks/BWCEInformatica PowerCenterControl-METL platformsMonitoring toolsCI/CD toolsITIL processesDockerKubernetesOpenShiftMicrosoft OfficeCommunication skillsInterpersonal skills

Required

Minimum 5-7 years' progressive experience supporting, operating, or administering enterprise integration platforms such as TIBCO BusinessWorks/BWCE, EMS, Mashery/API Gateway, or similar middleware

Operational experience with Informatica PowerCenter, IICS/IDMC, or equivalent ETL platforms

Background in ETL job tuning, workflow troubleshooting, repository management, and migration support

Experience with monitoring tools like Dynatrace, Logstash, Kibana, Splunk, Prometheus/Grafana, or similar

Experience in managing outsourced vendor for operations related tasks

Bachelor's degree in Computer Science, Information Systems, Engineering, or related technical field

Strong expertise with TIBCO BusinessWorks/BWCE, EMS, Mashery/API Gateway, and enterprise integration patterns

Hands-on experience with Informatica PowerCenter and/or IICS/IDMC for ETL

Solid experience with Control-M job scheduling, workload automation, dependency modeling, and SLA optimization

Exposure to Docker, Kubernetes, OpenShift, or containerized integration deployments

Proven experience leading L1/L2/L3 operational and engineering teams in a 24×7 environment

Proven skills in ITIL processes (Change, Incident, Problem, Release)

Proven track record of driving RCA, MTTR reduction, and operational excellence

Familiarity with CI/CD tools such as Jenkins, Bitbucket, Git, Nexus, Artifactory, and automated deployment pipelines to build and maintain Tibco deployments

Proficient with Microsoft Office Suites, including PowerPoint

Excellent verbal and written communication, including presentation skills

Excellent interpersonal skills to successfully collaborate with cross functional departments and managing outsourced vendor

Strong orientation toward results coupled with reputation for integrity, creativity and good judgment

Must have the ability to challenge, when appropriate, existing practices

Preferred

Automotive or financial services industries preferred

Master's degree preferred

ITIL Foundation certification preferred

Relevant platform certifications (TIBCO, Informatica, Control-M, Cloud) are a plus

Benefits

Medical, Dental and Vision plans that include no-cost and low-cost plan options

Immediate 401(k) matching and vesting

Vehicle purchase and lease discounts plus monthly vehicle allowances

Paid Volunteer Time Off with company donation to a charity of your choice

Tuition reimbursement

Company

Hyundai Capital America

Glassdoor3.5

As a captive auto finance company, we achieve success by helping our partners succeed.

Founded in 1989

Irvine, California, USA

1001-5000 employees

http://www.hyundaicapitalamerica.com/

H1B Sponsorship

Hyundai Capital America has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (12)

2024 (14)

2023 (5)

2022 (9)

2021 (4)

2020 (3)