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AP Recruiters & Associates · 1 month ago

Training Analyst I - SAP Implementation (RYYWVY5X)

Juno Beach, Florida, United States

Full-time

Onsite

Mid Level

$42.36/hr - $47.07/hr

3+ years exp

AP Recruiters & Associates is a leading clean energy company and one of the largest electric utility companies in North America, focusing on renewable energy development and electric utility services. They are seeking a Training Analyst I to support the design, development, and delivery of training programs for SAP implementations impacting back office operations.

ConsultingEmploymentHuman Resources

Responsibilities

Support the design, development, and delivery of training materials for SAP items impacting back office users

Collaborate with Subject Matter Experts (SMEs) to ensure training content is accurate and comprehensive

Develop multiple training modalities including eLearning modules, videos, simulations, job aids, and instructor-led training materials

Facilitate instructor-led and virtual-led training sessions for end-users

Support process documentation to capture workflows and system procedures

Partner with SMEs and business stakeholders to gather requirements and validate training approaches

Work with internal training team members to ensure consistency and quality

Standardize new job skills and systems training for Customer Service operations

Frequent interaction with Information Management teams

Coach junior analysts as needed

Qualification

SAP experienceTraining designDevelopmentELearning authoring toolsCustomer Service experienceChange management principlesAdult learning principlesCollaboration skillsCommunication skills