Amazon Web Services (AWS) · 5 hours ago
Director of Content Services, AWS Training & Certification
Herndon, VA
Full-time
Hybrid
Director/Executive
$238K/yr - $350K/yr
10+ years expAmazon Web Services (AWS) is seeking a Content Services Leader for their Training and Certification team. The role involves driving the strategic vision for content services, integrating AI-driven capabilities, and leading the development of innovative learning experiences.
ConsultingDevOpsInformation TechnologySoftwareWeb Development
Responsibilities
Drive the strategic vision and roadmap for content services for AWS Training and Certification, with a focus on integrating autonomous, AI-powered capabilities that scale globally
Lead the creation and adoption of agentic content workflows, including AI agents that support curriculum blueprinting, SME interviews, content drafting, rapid iteration, autonomous QA for content accuracy, and AI copilots to enhance authoring productivity
Deliver creative, learner-centered training programs across multiple modalities including synchronous virtual training, blended learning, interactive e-learning modules, videos, learning labs, game environments, and AI-adaptive experiences that personalize learning in real time
Establish governance and standards for responsible AI use in learning content, ensuring trust, safety, security, and compliance across global deployments
Develop talent and upskill the organization, enabling teams to adopt AI-first methodologies and agentic capabilities across the content lifecycle
Qualification
Required
Bachelor's degree or 10+ years of professional experience in learning and development, instructional design, or content strategy
5+ years experience in managing agile software projects across multiple and geographically distributed teams
10+ years experience leading content development teams in a technology or cloud computing environment
5+ years experience managing managers and building high-performing organizations
Experience developing and executing strategic roadmaps for content services at scale
Experience with AI/ML technologies and their application to learning and content development
Preferred
Master's degree in Instructional Design, Educational Technology, Learning Sciences, or related field
Experience implementing agentic AI solutions, generative AI, or autonomous systems in content creation workflows
Experience designing training evaluation frameworks and learning analytics that measure behavioral, skills, and business impact
Experience leading global, distributed teams and managing content localization at scale
Knowledge of AWS services and demonstrated ability to collaborate with engineering, product, and data science teams to integrate emerging technologies into learning solutions
Expertise engaging with customers and partners across all levels of leadership, as well as with services and sales stakeholders to manage expectations and facilitate content as a solution for workforce transformation needs
Benefits
Equity
Sign-on payments
Full range of medical, financial, and/or other benefits
Company
Amazon Web Services (AWS)
Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing.
10001+ employees
H1B Sponsorship
Amazon Web Services (AWS) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
BIRD Foundation
2025-01-22Grant
Leadership Team
Matt Garman
Chief Executive Officer
Anand Desikan
CTO, CXO Advisor, and Enterprise Technologist
Recent News
2025-12-31
2025-12-31
2025-12-30
Company data provided by crunchbase