Hyundai Capital America · 1 month ago
Integration Platform Operations Manager
Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers. The Integration Platform Operations Manager is responsible for overseeing the operational performance and governance of the organization’s integration and middleware ecosystem, ensuring efficient and secure operations that align with business objectives.
Financial Services
Responsibilities
Own and govern integration platforms (TIBCO, Control-M, Informatica) including operational lifecycle management, SLA adherence, performance tuning, capacity planning, and standardization of integration frameworks and patterns
Oversee API, middleware, and data integration operations, managing TIBCO BW/BWCE/Mashery environments, Informatica ETL pipelines, and Control-M job scheduling (dependencies, calendars, throughput, job failure management)
Lead daily operational support (L1/L2/L3) across ESB, ETL, and scheduling platforms—driving incident management, RCA, ITIL compliance (Change/Incident/Problem/Release), audit/security readiness, and planning for go-lives, deployments, and hypercare
Drive monitoring, observability, and SRE practices by implementing Dynatrace/Prometheus/Grafana dashboards, automating alerting and runbooks, reducing MTTR, and improving reliability and platform health
Ensure platform security and compliance, managing RBAC, OAuth/mTLS, cert/token rotation, vulnerability remediation, patching, platform hardening, and adherence to InfoSec and regulatory controls
Provide release, environment, and stakeholder leadership, overseeing CI/CD workflows, configuration management, HA/DR planning, vendor coordination, cross-team collaboration, and maintaining operational documentation, reports, and governance artifacts
Qualification
Required
Minimum 5-7 years' progressive experience supporting, operating, or administering enterprise integration platforms such as TIBCO BusinessWorks/BWCE, EMS, Mashery/API Gateway, or similar middleware
Operational experience with Informatica PowerCenter, IICS/IDMC, or equivalent ETL platforms
Background in ETL job tuning, workflow troubleshooting, repository management, and migration support
Experience with monitoring tools like Dynatrace, Logstash, Kibana, Splunk, Prometheus/Grafana, or similar
Experience in managing outsourced vendor for operations related tasks
Bachelor's degree in Computer Science, Information Systems, Engineering, or related technical field
Strong expertise with TIBCO BusinessWorks/BWCE, EMS, Mashery/API Gateway, and enterprise integration patterns
Hands-on experience with Informatica PowerCenter and/or IICS/IDMC for ETL
Solid experience with Control-M job scheduling, workload automation, dependency modeling, and SLA optimization
Exposure to Docker, Kubernetes, OpenShift, or containerized integration deployments
Proven experience leading L1/L2/L3 operational and engineering teams in a 24×7 environment
Proven skills in ITIL processes (Change, Incident, Problem, Release)
Proven track record of driving RCA, MTTR reduction, and operational excellence
Familiarity with CI/CD tools such as Jenkins, Bitbucket, Git, Nexus, Artifactory, and automated deployment pipelines to build and maintain Tibco deployments
Proficient with Microsoft Office Suites, including PowerPoint
Excellent verbal and written communication, including presentation skills
Excellent interpersonal skills to successfully collaborate with cross functional departments and managing outsourced vendor
Strong orientation toward results coupled with reputation for integrity, creativity and good judgment
Must have the ability to challenge, when appropriate, existing practices
Preferred
Automotive or financial services industries preferred
Master's degree preferred
ITIL Foundation certification preferred
Relevant platform certifications (TIBCO, Informatica, Control-M, Cloud) are a plus
Benefits
Medical, Dental and Vision plans that include no-cost and low-cost plan options
Immediate 401(k) matching and vesting
Vehicle purchase and lease discounts plus monthly vehicle allowances
Paid Volunteer Time Off with company donation to a charity of your choice
Tuition reimbursement
Company
Hyundai Capital America
As a captive auto finance company, we achieve success by helping our partners succeed.
H1B Sponsorship
Hyundai Capital America has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (14)
2023 (5)
2022 (9)
2021 (4)
2020 (3)
Funding
Current Stage
Late StageRecent News
Orange County Business Journal
2025-09-18
globallegalchronicle.com
2025-07-23
MarketScreener
2025-07-15
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