Solutions Architect jobs in United States
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Algolia · 6 hours ago

Solutions Architect

Algolia is a pioneer and market leader in AI Search, empowering businesses to deliver fast search experiences. They are seeking a Solutions Architect to enhance customer success through technical guidance, implementation strategies, and collaboration with enterprise customers.

Cloud ComputingSearch EngineSemantic SearchVertical Search
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Be a Trusted Advisor; engage with our customers’ technical architects and business stakeholders to provide high-quality technical solutions and product training to drive successful customer outcomes
Link business processes with product technical solutions
Execute delivery methodology to drive projects to completion on time and on budget
Troubleshoot key customer implementation issues and demonstrate ability to drive successful resolution
Prototype and catalog new solutions to fit business pain points
Consult on architecture, indexing, searching, and UI best practices
Expand relationship and product usage within the enterprise segment
Engage in customer calls and on-site visits to help inform and align on product roadmaps for future partnership growth
Aid in the development of detailed action plan, roadmap, prototype, final recommendation document, SM Action Plan and Retrospective
Partner with Success Management and Engagement Manager and other internal roles to understand project goals and deliverables
Create and increase reusability of solutions content (blog posts, workshop tutorials, etc), tooling, and internal projects
Build out tooling and/or collateral to help scale customer engagement
Inform and ultimately evolve product ecosystem by listening and advocating for customers technical needs
Work with Engineering to track and resolve feature requests and bugs
Meet with Product to stay informed on the latest changes to Algolia ecosystem and disseminate internally and to customers as appropriate

Qualification

Customer-facing experienceEcommerce technologiesJavascript/HTML/CSSBackend frameworkAnalytical skillsProject managementConsulting skillsSpanishPortugueseProblem solvingCommunication skills

Required

5+ years experience in a customer-facing, deeply technical, and consultative role
Experience working with ecommerce or search technologies
Polished consulting skills
Keen awareness of sensitive client topics
Capability to tactfully navigate and effectively address client messaging and recommendations
Proficient in Javascript/HTML/CSS for the front-end
Proficient in a backend framework (i.e. node, Rails, Django, etc.)
Ability to establish credibility and rapport with Senior Executives and technical and non-technical team members
Excellent analytical and problem solving skills with a history of hands-on project management of large and small initiatives
Ability to prioritize tasks effectively with a high-level of attention to detail
Ability to quickly define dependencies, issues, and outline mitigation plans against risks
Ability to work under tight deadlines while being flexible and responding to changing business and technical conditions
Ability to communicate effectively to both the technology and business communities
Consistent history of business-building successes and passion for results

Preferred

Spanish or Portuguese Speaking
Backend/frontend mobile development
Analytics, A/B testing
Familiarity in relevant verticals: E-commerce/ Search/ CMS/ DXP
Project management experience
Experience within search domain and search-as-a-service companies
Experience at our current stage and beyond (high growth, lots of change and building internal infrastructure)

Benefits

Flexible Workplace Strategy

Company

Algolia is the Search-as-a-Service platform that enables companies to deliver fast and relevant digital experiences that drive real results.

H1B Sponsorship

Algolia has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2023 (1)
2022 (3)

Funding

Current Stage
Late Stage
Total Funding
$334.22M
Key Investors
Lone Pine CapitalAccelAglaé Ventures
2021-07-28Series D· $150M
2019-10-15Series C· $110M
2017-09-01Secondary Market

Leadership Team

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Bernadette Nixon
Chief Executive Officer and Board Member
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Carlton Baab
Chief Financial Officer & CIO
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Company data provided by crunchbase