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Group O · 9 hours ago

Technical Writer

Fort Worth, TX

Full-time

Onsite

Entry, Mid Level

$21/hr - $25/hr

2+ years exp

Group O is a company focused on production and warehouse operations, and they are seeking a Technical Writer to create and maintain technical documentation for cell phone devices. The role involves collaborating with various stakeholders to ensure the accuracy of product descriptions and testing procedures while also performing hands-on assembly and disassembly of devices.

LogisticsManufacturingTransportation

H1B Sponsor Likely

Responsibilities

Disassemble and assemble cell phone devices in an efficient manner, with mindfulness regarding different OEMs & models, according to work instructions (WI) and standard operational procedure (SOP)

Plan, develop, organize, write, and edit standard operational procedures (SOP), process maps, and work instructions, utilizing sample electronic devices with little supervision

Create or incorporate visual elements such as diagrams, screenshots, and charts to enhance understanding and provide visual support to the text

Conduct thorough research to gather information about products, services, or processes from various sources including subject matter experts (SMEs), product specifications, and existing documentation

Research, develop and document technical design specifications and test scripts

Maintain a comprehensive library of technical terminology and documentation

Analyze documents provided by AT&T to maintain continuity of style of content

Continuously update and revise documentation to reflect new product releases, updates, or changes, ensuring all information is current and accurate

When needed, train production personnel using the work instructions and function as a subject matter expert to answer operational questions from the team or client

Qualification

Telecommunications experienceTechnical writingMS Office proficiencyResearch skillsGrammar skillsMindfulnessWriting for multiple audiencesHand tool usageVisual documentationExcel advanced skillsPowerPoint advanced skillsOral communication

Required

2-years Associates of Applied Science degree with an emphasis in Technical Writing or 2+ years of technical writing experience in the telecommunications industry

Strong technical writing skills (clear, concise, and complete manner)

Strong grammar skills (grammar, punctuation, spelling, usage)

Strong oral communication skills

Able to use a multitude of hand tools required for the steps requested in the above-mentioned documents

Proficiency in MS Office and picture processing software

Strong mindfulness

Able to write in explanatory and procedural styles for multiple audiences

Preferred

Advanced skills in Excel (formulas, pivot tables, etc.) and PowerPoint

Benefits

Medical, Dental, Vision, and Life Insurance

Flexible Spending Accounts (Medical and Dependent Care)

401(k) Plan with Company Match

Generous Paid Time Off

10.5 Paid Holidays

Career Development Opportunities

Company

Group O

Group O is a logistics company specializing in supply chain and packaging solutions.

Founded in 1974

Milan, Illinois, USA

1001-5000 employees

http://groupo.com

H1B Sponsorship

Group O has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)